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Is Carbonetics still operating?

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Bedicine

Proven Member
542
192
Jan 3, 2022
Toronto, ON, Canada
Hello,

Noticed that carbonetics Instagram page is missing and i haven't been able to get a hold of them in a week or so. I had a hood go missing during transport from them and they were supposed to file a claim/refund me but i haven;t been able to reach anyone or get a resolution on the problem.
 
I stand corrected i had a few people ask about him and no response this was some time ago though. Im not sure how they were trying to contact him though.
 
 
I’ve been trying to reach them for two weeks now on Instagram, email and what’s app and I’m getting nothing back. I’m currently out a hood I paid for.
 
I’ve been trying for over two weeks now to reach them anyway possible. Also trying a chargeback at this point, was hoping it didn’t come to this considering I’ve supported them and bought a lot even when people bad mouthed them
 
Sorry for bringing up a dead thread but I wanted to add some valuable insight. I work for a large bank and have worked in the finance industry since 2012. Unfortunately, majority of credit/debit card companies only have a 6 month dispute window. Federal Regulation is only 90 days from purchase but Visa and Mastercard pushes it out 6 months. After 6 months its up to your bank or card service if they want to take on the dispute. Another thing that hurts you as the consumer is if you do not continue to stay in written contact with the company. As soon as you take a 3+ month break from contact your institution can use it to not allow the dispute. The biggest thing that you need to do IF ( and i strongly advise you never do) you order something you need to get in writing exactly what the lead time currently is, this way if he says 6-8 months or 12-16 months and you agree and pay that is considered a binding contract that Federal Regulations will allow to push the time limit further out. HOWEVER, if you place an order THEN ask for leads times you are SOL. Hopefully, this helps shed some light on what type of game Sergio is playing with the community.

Also, being a Mexico based business, you can't go after him with a lawsuit.
 
My experience, I ordered a carbonfiber spoiler from Carbonetics Nov of 2025 knowing the long wait time. I received it Sept of 2026. One corner was damaged due to poor packaging but I didn't try to pursue anything of it. Fitment was not good on my aftermarket carbonfiber hatch so it's just wall art.

Then I ordered a urethane ducktail spoiler off of Amazon from a company in Russia. It came in 2 weeks later and fitment was great. Go figure. Long story short, I believe Carbonetics is still in business, just a long lead time for the large items.
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