Warnings, Suspensions, Account Termination
We don't ban users, they ban themselves. If you're suspended, it means your account is temporarily frozen - you will not be able to post content on our site or use various site features. Most account suspensions last a few days. If your account is banned you are permanently restricted from the site. Do NOT attempt to re-register under a new account name. Do not publicly complain about a Moderator action in the forums, as they're only enforcing the site guidelines that we've posted. Do not take out your frustration with our site policies on them. If you feel you've been treated unfairly by a Moderator, contact the Site Administrator.
Chances are you'll receive a private warning from the moderators to help you correct your behavior before you're suspended or banned. If the violation is severe enough we'll bypass the warning. If your participation on our site is deemed disruptive, inappropriate, or troublesome, you can be banned without directly violating a specific rule. Again, use good judgment and things should be fine. Don't cause trouble and contribute in a positive way.
Common or Repetitive Questions
Be sure you've done research on the question before you ask. This site has been around a while now, and most of the basic questions and topics posted by newbies have already been covered here and in other DSM resources. Nobody wants to answer the same questions over and over again. We've put together a list of links that should answer 95% of all DSM questions you might have in one of these areas. Read through them before posting a question:
Frequently Answered DSM Questions Forum
Tech Guide & Upgrade Paths
Tech Articles & Tutorials
Forums Keyword Searches
How to Use the Search Feature Effectively
If you post a question that is answered in one of the above areas, your thread will be moved to the Newbie Graveyard forum (a read-only forum) to let you know you didn't do the necessary research before you posted the question. We also suggesting doing a Forums Keyword Search. Be sure to read How to Use the Search Feature Effectively. If the moderators come across two or more discussions about the same topic the threads will be merged together. This is done to keep the forums clean and to ensure the Search function works better.
We'll have two types of vendors on our site, Supporting Vendors and non-supporting vendors. Supporting Vendors are the businesses who invest in our community and help us pay the costs of running this site in exchange for the opportunity to market their products/services to our members. Non-supporting vendors are the businesses who do not invest in our community and are not to post anything in our forums that would be seen as commercial or promotional. See a list of our Supporting Vendors here.
Supporting Vendors are granted special privileges because they support our community. They are able to discuss their products (pricing, availability, and list contact info) in the public forums where members are asking about their products or are discussing similar products. They also receive access to post special announcements in our Vendor Announcement Forum. We only choose vendors who we believe to be trustworthy to be on our Supporting Vendor list. Click here to find out how to become a Supporting Vendor.
All members who are not on our Supporting Vendors list are not to post anything in our forums that could be seen as promotional. This includes but is not limited to; new product announcements, pricing, availability, market feedback, phone numbers, addresses, email addresses, URL's, links, group buys, etc. This applies to new threads, replies, signatures, private messages and emails on our site. They are not to reference their business, products or services anywhere on our site, including in their profile. The information will be removed and the member will be warned, suspended or banned depending on the severity or the repetitive nature of their violation. Unless you are a Supporting Vendor your posts should not reference any commercial content whatsoever. Our members should not be aware of the fact that you're a vendor at all by your participation on our site. The only situation where we're a little lenient on this policy is when manufacturers want to chime in on a thread where their products are being discussed and they attempt to clear up any misinformation. However, we don't allow non-supporting vendors to use our forums for customer support reasons.
Though we don't mind our members occasionally discussing non-supporting vendors, we may choose to remove contact info, links, URL's, etc, for that non-supporting vendor if we feel that there is any hint of spam taking place. If we find a member posting repeated references to a non-supporting vendor or their products we tend to be suspicious. We also don't allow Group Buy threads in any forum except the Vendor Announcement forum, and they should only be posted by Supporting Vendors.You're welcome to leave ratings for our Supporting Vendors and Non-Supporting Vendors in our Vendor Reviews section. If you have a complaint about one of our Supporting Vendors, please use that section to post your review and also tell us about it separately. Don't post complaints or (customer service) reviews about vendors in the forums. Product reviews are perfectly acceptable, and even encouraged - in the Product Reviews section. Vendors are not to engage in any type of arguments, personal attacks, or retaliation to an attack or harassment under any circumstances. They are to report the offending post to a moderator so that our staff can handle the situation appropriately.
The signature area should only be used for your first name and a short description of your car. That's it. If it's anything more than that, your signature will be removed or edited. We'd prefer that you just used your first name in your signature. When we say "short description of your car" we mean:
Avatars must only consist of one of two things - a photo of your face or a photo that clearly depicts your DSM - this means any 1990-99 Mitsu Eclipse, Eagle Talon, Plymouth Laser, a 91-92 Galant VR-4, or any 4G63-swapped car. One should be able to quickly identify what kind of car is in the photo, please avoid extreme close-up shots. If you don't own a DSM, and only if you don't own a DSM, you are welcome to use a photo that clearly depicts the vehicle you do own. If you do not have a photo of your vehicle please do not use the Avatar feature. The photo should be square in dimension and no larger than 200 pixels wide/tall. Supporting Vendors may use their logo in place of a vehicle photo.
If your signature or avatar is removed by the Moderating Team, then you probably strayed a little too far from the spirit of this policy. Do not attempt to challenge the removal or attack the moderators for the removal - both in your new signature or anywhere else in the forums. If you are not sure why it was removed post a polite question in the Site Feedback forum. We feel the rules are very simple and make sense for everyone. Don't get bent out of shape over something as stupid as a Signature or Avatar, please.
What is a DSM Journal (previously called DSM Blogs)? It's a forum thread used to share information with others. The DSM Journals here on DSMtuners are to be used as journals or diaries for your project car build, a track day experience, or a detailed write-up on an install or modification you've done (like a Tech Article). If you want to document your project car build or your racing endeavors, you are to use the DSM Journals section, not the forums.
We ask that you not post about non-DSM related topics or about your personal life in the DSM Journals section - use the Hangout forum for that stuff. Your DSM Journal entries should not contain any accusations, personal attacks, or insults towards other people or organizations. It should also not be used as a place to ask Tech questions - use the Forums for that. The basic Site Rules still apply here. No complaints about Classifieds transactions, and none of the usual controversial topics like politics, religion, war, drugs, nudity, street racing, etc. Vendors are not to post commercial content (anything about products or services they sell) in the Blog area.
If you don't quite understand when to post a DSM Journal entry or a Thread in the forums, think of it this way - are you looking to start a discussion or post an update about your project/racing efforts? If you're looking to get a question answered or start a discussion around a specific topic, you'd start a thread. If you want to post information in an article format to share with others, you'd post a journal entry. Questions can still be posted about the information you posted in your journal, but those questions won't get in the way of the content like they do in a thread.
By using our Classifieds section, you acknowledge and agree that DSMtuners is not involved in or a party to the actual transaction between buyers and sellers and cannot enforce or be involved in settlement of transactions. Whilst DSMtuners has policies in place and advisors and mentors to review activities on DSMtuners , DSMtuners has no control over the legality, quality or safety of items or content posted by members on our site, the truth or accuracy of listings, the ability of or legal right of sellers to sell items or the legal or financial ability of buyers to buy items. DSMtuners cannot ensure and does not guarantee that a member of DSMtuners will actually complete a transaction or act lawfully in using DSMtuners. Any transaction you enter into is at your own risk.
The only assistance we can offer are these tips to help protect yourself.
Most transactions will likely turn out fine, but protect yourself and don't be naive. There are some people out there trying to make a quick buck by ripping people off. Take every precaution possible when doing business with other people online. If you experience any errors with the Classifieds system, you can post about it in the Site Feedback Forum.