WTF?!? Look At My Turbo!!!

[BigLGST]

Ok...So my RS49 has been a total nightmare....to make a long story short I sent it out to them to get fixed under warranty since it took a shit on me after about maybe 2 weeks after I had it "profesionally installed by a shop". And after I pay $470 to get it fixed since they wouldnt warranty it I get it today...and to my suprise I see this on my turbo. I dont know if you can read it but it says TURBONETICS TURBOCHARGERS.....The first time I got it didnt have that blue thing on there or the sticker. So it makes me wonder if I just got a Turbonetics turbo or if AGP just "used that part". I'd appreciate if any of you that have purchased an AGP turbo has had the similar thing happen or any opinions would help. I just emailed AGP so hopefully Ill get an explanation soon....

 

[BigLGST]

How it originally looked first time I bought it before I sent to get it "fixed"

 

[awd4g63]

Why wouldn't they warranty it? They should have given you a reason. I'm not sure about the Turbonetics tag, though.

 

[boostedinaz]

Perhaps that backing plate was a part that was messed up during your "profesional instalation" so they replaced it. If you know that the place that installed it did a shitty job, then why should AGP have to eat the money for them ####ing it up. The shop should pay for the cost incured, or you shoudl give us the whole story.

 

[BigLGST]

When I sent it to AGP to get it fixed they told me I would need a new CHRA because the turbo suffered from oil starvation. I dont know how that can be when I used brand new oil feed and return lines and had the turbo installed by a shop. AGP says its because I was using a -3 oil feed line, but I have a -4 feed line like they recommend with their turbos. The place that installed it didnt do a shitty job, the turbo was working fine until it crapped out. Ive had problems with the turbo since the first day I got it/put it on, but couldnt it send it back to AGP because it was my only car and I couldnt have anymore downtime.

But what I guess that wasnt the point of who should pay for my cost or what not because I already did so theres nothing I can do about that anymore.....My concern was with that turbonetics tag being on there. I got a reply from AGP telling me that since the turbo needed a new CHRA they replaced it with a TURBONETICS one since Garrett was on back order. SOoooo....I guess that answers my question.....Any1 want to purchase a nwe "RS49" for $700 +shipping

 

[ozzeran]

When I sent it to AGP to get it fixed they told me I would need a new CHRA because the turbo suffered from oil starvation. I dont know how that can be when I used brand new oil feed and return lines and had the turbo installed by a shop. AGP says its because I was using a -3 oil feed line, but I have a -4 feed line like they recommend with their turbos. The place that installed it didnt do a shitty job, the turbo was working fine until it crapped out. Ive had problems with the turbo since the first day I got it/put it on, but couldnt it send it back to AGP because it was my only car and I couldnt have anymore downtime.

But what I guess that wasnt the point of who should pay for my cost or what not because I already did so theres nothing I can do about that anymore.....My concern was with that turbonetics tag being on there. I got a reply from AGP telling me that since the turbo needed a new CHRA they replaced it with a TURBONETICS one since Garrett was on back order. SOoooo....I guess that answers my question.....Any1 want to purchase a nwe "RS49" for $700 +shipping

That shop could have used a -3 oil line and kept the -4 line to put on one of there cars. Happens a lot i'm sure. If i take it a shop I watch them ( which i don't take to a shop anyways for expensive stuff like that )

 

[VRMAN]

Garrett>Turbonetics

You=shafted by AGP

 

[TheTSiGuy]

That shop could have used a -3 oil line and kept the -4 line to put on one of there cars. Happens a lot i'm sure. If i take it a shop I watch them ( which i don't take to a shop anyways for expensive stuff like that )

Same here, I wont take performance products to shops to install them anymore. They can shaft you big time...

fwiw, biglggst...the only shop in chicago id take my car to is AMS. Good folks.

 

[awd4g63]

Here's a cool thing to do:
Get some friends over and install it yourself from now on. You can cookout, have a few beers etc., and just have a good time. I've done this with every major install in my car and it always turns out to be a blast. Just make sure you research what you're doing, and it helps to have a friend or two that knows what he/she is doing, too.

 

[boostedinaz]

When I sent it to AGP to get it fixed they told me I would need a new CHRA because the turbo suffered from oil starvation. I dont know how that can be when I used brand new oil feed and return lines and had the turbo installed by a shop.

Just becasue a shop installed it doesnt mean they did it right. I have seen so amny "shops" pop up becasue every kid wants to own one. They have done maybe one engine swap and think after that everything is cake.

AGP says its because I was using a -3 oil feed line, but I have a -4 feed line like they recommend with their turbos. The place that installed it didnt do a shitty job, the turbo was working fine until it crapped out.

Thats usually how it works, "my car ran fine til it blew up" What size line did that shop use during there install?

Ive had problems with the turbo since the first day I got it/put it on, but couldnt it send it back to AGP because it was my only car and I couldnt have anymore downtime.

If you had problems you should have sent it back rigt away. Running around on something that is done half assed will only make it worse and then you cant expect them to make up for you "not having enough downtime"

But what I guess that wasnt the point of who should pay for my cost or what not because I already did so theres nothing I can do about that anymore.....My concern was with that turbonetics tag being on there. I got a reply from AGP telling me that since the turbo needed a new CHRA they replaced it with a TURBONETICS one since Garrett was on back order. SOoooo....I guess that answers my question.....Any1 want to purchase a nwe "RS49" for $700 +shipping

This is what bothers me about the entire explosion of the sport compact world. Everyone has 2 days to do a 4 day install and they think becasue it came in a kit that they will have everything they need to do it. If they dont they take it to a "shop" and have them do it and if they do it wrong they just accept the car back and then ask all the companies why there products fail. After the company says they cant do anything abot it that person come on the net and starts to give that company shit. All becasue they didnt do there howework in the first place.

I am not saying that this is your exact secnario, but I have been around long enough to know that is a prertty close to what happened here.

Sorry about the turbo good luck.

 

[AMS stampy]

For everyones information WE installed this turbo and have done so on HUNDREDS of cars. So before you go slandering a shop for messing this up please take a breath. we used all the material that AGP supplied to us.

Leo, you should of asked me to call AGP for you.

Eric

 

[boostedinaz]

For everyones information WE installed this turbo and have done so on HUNDREDS of cars. So before you go slandering a shop for messing this up please take a breath. we used all the material that AGP supplied to us.

Leo, you should of asked me to call AGP for you.

Eric

He never metioned the shop that did it even though someone had already mentioned your name in this this thread. You guys are obviously not just a shop so the turbo was probably installed correctly.

 

[AMS stampy]

Thank you for the vote of confidence. I just want to see leo's car back on the road.

Eric

 

[river]

are you really serious about selling that turbo?

 

[BigLGST]

OK I want to clear a few things up....I DIDNT MAKE THIS THREAD TO BASH ON AGP....SOME1 wanted the full story so I gave it....

Second...I only had AMS installed it because thats the only shop I would trust on my car and they HAD TO INSTALL it because they were making me an O2 housing for my car and
needed to figure out how to route the dump tube.

Eric I appreciate your help and I doubt you guys screwed it up, but I think its too late and theres nothing I can do, plus I didnt want to bother you guys because I dont think it was your fault...


Third of all....All I wanted to know is if you guys thought this was a Turbonetics turbo since when I made this post AGP hadnt written back to me....THIS IS WHAT I WAS TOLD from AGP

"Your turbo needed a new CHRA. You got a new Turbonetics CHRA. We've been using Turbonetics parts when we need to when Garrett cannot meet demand"

So I am assuming since Garret couldnt provide them one they gave me the next available option to get the turbo to me ASAP, Which I wouldnt have mind waiting for the Garret. I dont know how this will make a difference on the turbo we will just have to wait and see if I end up keeping it.

 

[river]

nah, but seriously...do you wanna sell that turbo for 700 dollars plus shipping?

 

[BigLGST]

I dont think I am goin to sell the turbo, Im tired of not having my car so I might just end up keeping it. Unless you want to pay for it, wait til I get my new one, and then Ill ship it to you then its for sale, if not then more than likely I will keep it. It has 20 miles on it

 

[repoofrs]

Whatever became of this? I too bought my RS49 last year July-ish and I just checked and my turbo is exactly like yours, and that was brand new. Are you telling me I paid for Garrett parts and ended up getting Turbonetics stuff? Is it true that Turbonetics parts are inferior to Garrett parts?

 

[boostedinaz]

A local guy had a 60-10 fail on him and AGP had to replace the entire center section. Whe they did they replaced with a Turbonetics piece becasue it has a warranty. As fas as who is better I honestly cant so, but the Turbonetics does come with a warrany.

This is right from AGP's site.

Turbonetics and Spearco announce the Turbocharger Industry's First and Only No-Fault No-Hassle Warranty. Turbonetics will repair or replace, at their expense, any Turbonetics/Spearco products that do not perform to Turbonetics/Spearco specifications, INCUDING PRODUCTS USED IN RACING OR COMPETITION APPLICATIONS, for a period of one year from the original date of purchase.

 

[repoofrs]

Well, this wasn't a replacement, it was purchased this way, brand new, at 850 dollars. 7 months later, my turbo has failed and it has some wicked in and out shaft play. I bought this turbo because I was told I'd have a one year warranty and all my research has led me to believe that this vendor I got it from (don't wanna name names cause I don't think that is allowed) would stand behind their product. The turbo has never seen the track, and up until a month ago, never spooled past 10psi (due to leaks in the car). I called them up and they stated 90 days, which is what it says all over their website. I know I was told a year, otherwise I would have went with something else. That was what sold me on their turbo. So, I just want to know if the failure was due to an inferior part that I spent good money on and was not told about.