Getting my transmission rebuilt by Jacks or TMZ

[poteau]

I am wanting to ship off my transmission to either Jacks or TMZ. I have been shopping around and either service seems good to me.

I am however having a really hard time trying to get responses to emails or phone calls from both places. I can imagine these shops are busy but it makes me a bit nervous before I've even sent my transmission in, that I am not even getting any sort of responses or feedback.

Just want to know if this is normal? If anyone has had first hand experience with either of these shops, I would appreciate to know how your experience has been.

Also because I have an evo 1 transmission I was asking if there were any differences other than gear ratios that I need to be worried about or if it would change the price at all.

 

[1990TSIAWDTALON]

I have done business with Jacks, but only bought parts and they were good to work with and quick shippers. Tim at TMZ is a wizard with manual transmissions, building his own to hold somewhere around 1000 hp I believe. They are both good shops but both are very busy too. I had a question about 3 weeks ago and emailed Jacks but never got a return so I would say call them. Same with TMZ if they have a number posted. That was my experience.

 

[Pipnorcali]

Tim is on this forum maybe try to p.m him

 

[crash89]

You could definitely PM him. Twick69 is Tim. Kind of strange you're having that much trouble getting ahold of either one. Last winter I was going back and forth with the guys from Jacks because I was planning on doing business with them for my trans. Only took a day or two for them to get back from my original email.

I personally know Tim, I only lve about an hour or so away from him. He may be a little more difficult to get ahold of. Hes a one man show building transmissions out of a two car garage that is PACKED with transmissions and parts. Not to mention another project car hes doing for a friend of his. Plus all that with a family, hes a pretty busy guy. You definitely need to get ahold of him first though, he was a few months out on turn around time when I called him to do my transmission. So if time is a factor for you perhaps Jacks might be a little better? Im not sure how their turn around times look though.

Just keep trying to get ahold of both of them. Here is the Email I was using to get ahold of the guys at Jacks Jacks Transmissions LLC Maybe its the same as the one you're using maybe its different. Good luck!

 

[TSiAWD666]

Tim's usually pretty fast with getting back to you. Amazingly fast, like I feel like he neglects his family sometimes to answer my questions He's an awesome guy, gets the details right, has no issues answering a thousand questions (just don't waste his time please if you're not actually asking for a purchase from him). Just a terrific vendor overall and really takes care of your needs. I am gushing because I'm a very happy customer of his and in the DSM world that's hard to be with how so many vendors shit all over us. I can't recommend him enough for your transmission work.

 

[hotrodssnova]

I have done business with both. Spring is very busy for both. Both do great work. Be patient. They will get back to you.

 

[LovinBoost]

I didn't think that Jacks was working on DSM transmissions any more?

 

[hotrodssnova]

Also because I have an evo 1 transmission I was asking if there were any differences other than gear ratios that I need to be worried about or if it would change the price at all.

If it's a jdm awd, the ring and pinion will need swapped. Been there done that.

 

[93AWDDSM]

I didn't think that Jacks was working on DSM transmissions any more?

I got my transmission done as a "stage 1 basic" rebuild but I just checked and it doesn't look like there are options for "stage1/2/3/4" like last year in august just "Drag and RR" build options BUT my rebuild from JACKS was great until my motor CW'd s.

 

[Stew Pidaso]

TMZ all the way. Shep refers to them. Must be good

 

[crash89]

Not to mention Tim's transmissions are sexy as hell!!

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[bonecollector]

I didn't think that Jacks was working on DSM transmissions any more?

Pretty sure they're still working on DSM transmission's but only if you're to ship or deliver the transmission to them. I believe what they've done away with is the removal and installation transmission service for DSM's at their shop.

My overall experience with jacks has been good. I have approx 2000 miles on my trans and it shifts just as good as it did the day i installed it.

Communication was excellent.

Attention to detail during dis-assembly and assembly is phenomenal. If anything is out of order during dis-assembly from the most obvious right down to the threaded case bolt holes you'll be notified of it.

Shipping only took 2 days

The turn around time from jacks is pretty fast. With exception to mine because I just "had" to have a front LSD that happened to be on back order. even with that hiccup they still had it back to me with in a month and a half.

 

[poteau]

Wow.. thanks for all the responses guys.

I am eager to get my swap done. I want a stage 3 with LSD (Tim) or one of Jack's new packages with the LSD. I know both shops do great work, I trust that. I am just sitting here in the middle of both shops with my money in hand and no one answering e-mails / phone calls to get the ball rolling to ship my tranny away.

I'll try PM'ing Tim. I completely understand that this is their busy time.. I was quite dumb for waiting for so long to start working on getting my tranny out. I've tried calling him a few times and left a voicemail, no response so far.

 

[twicks69]

Haven't I responded to your emails??? You sent to [email protected]. I know I answered several regarding Evo 1 transmissions lately.

As an fyi, even though my hours on the website are limited I normally work over 80 hours a week as well as having a family to take care of. I have been difficult to get a hold of by phone for a couple months as the phone has been ringing off the hook heavily and I cannot always return every phone call, otherwise nothing gets done here and transmissions don't get completed.