Problems with AMS?

[leet]

Originally posted by AMS stampy
I really dont know what to say....

If you have a problem with an install we did please call the shop we stand by our work and if something was done do to our error we will correct it...plain and simple.

As far as our prices go we all will be the first to admit that if you look you will find places cheaper... It is hard to compete with mail order companies with zero overhead. Call us at the shop though and we will do our best to do just that. We can offer all of our customers as much support as possible when purchasing a product. I do it all day long for our cutomers.

There isnt a person at this shop that isnt very proud to work here and that doesnt strive to put 100% into there work. If for some reason any of you were treated unfairly we sincerely apologize For all the people in this thread that stood up for AMS. Thank you

once again if you are having problems please contact us and we will look into it further.

That was one of the most professional posts I've ever seen from a vendor on here.

 

[ITSME4G63]

Originally posted by bjgarvin
so you paid them $250 to tune your car and install an A/F gauge , it doesn't work, it knocks, and you didn't take it back to them to have them fix it? you're stupid or you fukked it up. but hey, let's bi*** about it on the internet instead.

Ben

stampnutz saves the day.

I did take it back , and like I think it was Kris who plugged a logger in and showed me that there was no voltage going from the o2 sensor. So I guess the wiring was messed up. But then my friend just got a brand new palm/logger setup and we were doing a couple runs with it, we noticed that the o2 is fluctuating. So, i don't know.

plus calling someone stupid on the internet shows that you aren't all that bright yourself ####.

 

[eclipsegsx9797]

ive worked with ams alot, and everytime i was treated with the up most respect , they are one of the best in the country for the dsm and evo and i wouldnt think twice about taking my car there if it wasnt so much for installs and parts. yes it is more money then other places but its a business and its all about making money.

there is only two things i wonder about ams and that is why they dont think dsmlink is worth the money( yes they have put down over 500 hp on a afc but still ) and the second why my friend went in there with a setup that could put out more then 400 hp and he only made 360 with some race gas . but its all good keep up the good work AMS

 

[ChicagoGSX]

Originally posted by eclipsegsx9797
there is only two things i wonder about ams and that is why they dont think dsmlink is worth the money( yes they have put down over 500 hp on a afc but still ) and the second why my friend went in there with a setup that could put out more then 400 hp and he only made 360 with some race gas . but its all good keep up the good work AMS

Probably because they don't sell DSMLink.

 

[eclipsegsx9797]

ya, or its could be because there old fashion too.

o another thing they told my friend to sell his vpc because they never have used those before.

ps not trying to bash you guys at all just stating what happend.

 

[NOSLO2PT0]

Here is a solution for damn near every vendor problem (except buying custom fabbed parts): INSTALL THE SHIT YOURSELF!!! Everything you do on a DSM (besides rebuilding engine/tranny) can be done with simple hand tools and a jack. Don't know how? Buy a manual and start learning. You are on the internet now, it's only the largest source of information in the world. USE IT!! Geez, it isn't that hard to install an A/F gauge. AFC is only what? 7-8 wires?

Sorry to rant guys, but I didn't know how to do shit when I bought my DSM. I learned how to do everything by trial and error, and reading the content found on the internet. Bought my own hand tools, a DSM CD manual, a Chilton's manual and went to work. Once you do something to the car, you take a step back, and then kick yourself for paying some shop monkey $80/hr to do what you just did.

Nothing mechanical on the car is rocket science, just nuts/bolts/wires. Take the time to learn how to do it yourself. You can then afford a LOT more mods since you aren't paying for $80/hr labor. I understand not everyone can work on their car, due to living arrangements, but still. It's an AFC/gauge. You aren't swapping a clutch in the apt. parking lot. Try some things on your own. You'd be surprised how easy most of the stuff is.

 

[bjgarvin]

Originally posted by ITSME4G63
I did take it back , and like I think it was Kris who plugged a logger in and showed me that there was no voltage going from the o2 sensor. So I guess the wiring was messed up. But then my friend just got a brand new palm/logger setup and we were doing a couple runs with it, we noticed that the o2 is fluctuating. So, i don't know.

plus calling someone stupid on the internet shows that you aren't all that bright yourself ####.

We'll just leave it at you not knowing if your O2 sensor is working, calling me not bright and me calling you stupid for bringing it out here.

calmer than you are...

Walter

 

[eclipsegsx9797]

NOSLO2PT0 Here is a solution for damn near every vendor problem (except buying custom fabbed parts): INSTALL THE SHIT YOURSELF!!! Everything you do on a DSM (besides rebuilding engine/tranny) can be done with simple hand tools and a jack. Don't know how? Buy a manual and start learning. You are on the internet now, it's only the largest source of information in the world. USE IT!! Geez, it isn't that hard to install an A/F gauge. AFC is only what? 7-8 wires?


^now that says it best .

 

[Fattie92]

AMS is a good shop, and i support them to the fullest extent. I cannot say that i have bought a "big" item from them, or had them install, or tune anything on my car; but i have had other good experiences with them. I went to them for a Downpipe gasket for a stock o2 housing, No big deal right? Well the guy (sorry i cant remeber his name..the guy that checks people out,) grabbed the wrong gasket. He gave me the gasket for the EVO o2 housing. I couoldt tell till i got home and tried to put it on. I had to cut away material on it to make it fit the studs. Well the next time i droped my exhaust to take the tranny out (which was like 4 months later), i went back to them for a new gasket and brought the old one with for comparison(and no Receipt). He somewhat remembered me and gave me the correct gasket free of charge. No ifs,ands,or butts about it. He just siad "sorry about that, i must have grabbed the wrong one." Very profesional shop IMHO.

 

[AMS]

Stan (slow99x),
First of all do you remember when I fixed your EGT for free that Saturday morning (which was bad when you brought it in)? I go out of my way to be honest and trustworthy in my business practices. That's part of the reason I started this shop because I wanted to give customers a place they can take their car to and not worry about getting ripped off or taken advantage of. If there ever is a mistake or an error on our part we take care of it no questions asked, but something like this just makes me furious. We installed a turbo on your car and an upgraded clutch and now you are implying that it's our fault that your trans or diff blew. Then someone posts that we dyno'd a car and he gained 40whp and then he broke a tranny after that and correlate that to being our fault also. How does me dyno'ing a car put blame on my shop when the drivetrain breaks!? Especially when the car is making 359whp and is front wheel drive? That's like saying you changed my air filter and now my brakes are squeeling, or I was making 450whp on my stock motor and it blew up, it's your fault..... You do realize that we are putting down way more power than the factory every designed the trans for? From what I hear you did a fair amount of drag racing, do you think that might have affected your driveline reliability.....no it was probably because we installed a turbo that's why!! Stan, do you uderstand that posting something titled "Problems with AMS" on both this forum and on DSMtrader is slander and hurts my image that I strive so hard to keep clean. If you need more sources of driveline breakages I can give a list of our employees or friends that race their 500whp+ cars and tear up transfer cases or diffs and maybe you can trace the blame to me because I installed too big a turbo or spent too much time on the dyno making horsepower. Thanks for your time...

BTW everyone makes small mistakes and to anyone having problems, please call us and if you have any concerns then we can solve the issues...going on a forum and ranting without letting us know there is a problem will solve nothing and just piss people off.

Regards,

Martin Musial
President - Automotosports, Inc.
www.automotosports.com

 

[eclipsegsx9797]

, you guys are good at what you do but theres just a few things you guys need to fix and im sure you know what they are just read every post about you guys and you know what im talking about.

i still give you guys a thumbs up

 

[jdmawd]

Well, said martin this entire thread is laughable. I dont think one person thinks you are responsible for him trying to spin all 4 after his turbo install. Then smoking his "probably" already weak trans. From all that drag racing as you already stated.

 

[eclipsegsx9797]

^ yes, i think we all forgot what this thread was about and thats about him blowing his tranny or trans x or whatever, why do you think there are so many shop's out there making new trannies for us (because ours suck) . your driving will come in to play with this also, taking a 2600 and dumping the clutch will cause alot of stress and cause alot of things to break

 

[boiwunder]

Ok I would like to ad to Martin's post and clear a few things up with the entire series of events prior to the making of this thread.

Story time:

A customer comes in with a modified car that is used in the summer as a “street race” car on a weekly basis. The car is driven very hard and now needs a new clutch because the RPS “RACE” clutch that is in it is worn out, which is the first sign of abusive driving. In addition to a new clutch the customer wants a substantially bigger turbo put on to up the HP on his car. All of the parts come in and they are installed on the car, the turbo I might add was sold to the customer below list because we thought that matching the internet price of turbo was something that we could do for a good customer. The customer can’t pick the car up during our normal business hours so we agree to be at the shop early to meet his work schedule early on a Saturday morning. Before he leaves with the car we fix a problem that the car had when it came in but was left unmentioned on the shop work order for FREE. The customer pays and leaves with the car, 4 days pass. The following Wednesday the customer calls and says that the car is dead on the road, that you can put the shifter into all of the gears but the car goes nowhere. He wants to tow it home, I recommend to him that he have it towed here, because in the event that we were at fault because we installed a part or parts incorrectly that we would cover the tow no questions asked, as well as any repair necessary to right a wrong. The customer recommends on the phone that the “throw-out bearing” was installed incorrectly and that that might be the reason for the problem. We get the car here and put everything else aside to try to diagnose the problem, after removing the transfer case we find that the entire trans is locked up most likely due to the fact that the center diff is grenaded, which is a standard problem with a trans that has been beat on. I call the customer and he says that he can’t afford to pay for all of this towing or the dianosis. At this point I recommend that the customer see if he has towing coverage on his insurance plan so that he doesn’t have to pay for it. I then tell the customer that in the event that they don’t that I will PERSONALLY take the car to his house on our trailer. Well he calls me back and I notice that I made a mistake and that because his trans is locked up I can’t get it on our trailer without damaging either the car or the trailer. The customer then calls me back after calling his insurance company and tells me the following “I told the insurance company that I hit a big rock or a chunk of ice in the road and they are coming to pick it up within 48 hrs for the claim”. He then goes on to tell me the following: “before the insurance company picks up the car can you guys hit the trans with a hammer to make it look like I hit something in the road”. That right there shows the nature of this customer’s character, where he will lie to the insurance company to get what he needs instead of either confronting the shop that supposedly screwed him or paying the bill that he is responsible for. (which is considered insurance fraud). After all is said and done he decides that ripping off the insurance company and blaming someone else for the problems with his car is not enough, he needs to go on the internet and post slanderous material about the shop in question. (defamation of character) That is the entire series of events in this story. I hope that this clears up any questions as to the character of either party involved, or questions about how the situation was handled.

Kris Miller
Automtosports, Inc

 

[eclipsegsx9797]

^ :laugh: , now you know you cant get on a fourm and post about something a shop did and not exspect them to remeber everthing and post it back.

 

[Tevenor]

responsibility

\Re*spon`si*bil"i*ty\ (r?*sp?n`s?*b?l"?*t?), n.; pl. -ties (-t?z). [Cf. F. responsabilit['e].]

1. The state of being responsible, accountable, or answerable, as for a trust, debt, or obligation.
2. That for which anyone is responsible or accountable; as, the responsibilities of power.
3. Ability to answer in payment; means of paying.


This has got be the god damnedest funniest thread I have ever read. "I paid someone to make me lots of horsepower now shit is breaking". No shit sherlock.

a) If you had problems with AMS, you should work it out with them, not on the boards. This is why we have a 'no vendor bashing' policy. This whole thing is should have been taken care of in person, mano-y-mano.

b) Are you actually pissed off that you paid someone to make you more HP so you didn't have to do it yourself and once you got more HP, things started to break? I figured this was common sense. Read number 2 above.

c) If you wanted your car tuned for 'safe horsepower' contact Shiv at Vishnu performance. He will give you a 'well tuned 300 hp monster' guaranteed not to break shit (because it doesn't make balls for power) and will gladly charge twice the price.

d) Understanding your own car before you take it to anyone else is essential to understand what they are doing to it. When I go in for surgery, I ask every question I can think of and don't let ANYONE cut me open until I completely understand the risks involved. Same goes for my car. If it goes under the knife by a paid professional, you know I am asking every question under the sun. In fact, I am a huge pain in the ass when it comes to paying someone else to do work, which is why I started doing my own.

It's called responsibility. Realizing that you made the decision to pay a professional to do the work and that it is your responibility as the car owner to know what the after effects on the car will be. Now if the vendor installed something wrong, or blew it up while tuning, that's a different story. They gave you a running car that was exactly what you paid for. You drove it for 4 days beating the hell out of it I am sure to get your money's worth. And at the end, you blew up your tranny.

We have all been there. I blew out my 3-4 shift fork drag racing. Should I blame AGP for making a turbo that makes too much power? Should I blame DSMLink for allowing me to tune my car and make all the power the L1R could give me? Should I blame Magnus for building me a kick ass block? Hell no. It was all me and it is all me that accepts the responsibility.

 

[kilurv8]

AMS is a trustworthy shop and they know what they are doing. Martin and I have had disagreements in the past about a few things but I would not hesitate to bring my car into them if I ever needed something done that I couldn't do. Martin is a well educated college graduate who knows how to run a business. He hires competent mechanics and stands by his work 100%. If his mechanics find something wrong with a car, they notify the owner and leave decisions up to them if they want to replace the part or not. The fact of the matter is that you were probably out enjoying the new power of your car and you broke it. Anytime you add horse power to a car that was not designed to handle it, things break. Like I said, I would have no issues bringing my 500+ HP car to them to have work done and know that it would not be abused. Fess up to the abuse and have your car fixed.

Brandon Schaffer

 

[bjgarvin]

rock and roll.

AMS 1, idiots 0

Ben

 

[DSSA]

It's crap like this that make this industry such a pain in the ass at times.

What next? Shops getting sued when some $&*@tard has them build a car, and he goes out an wrecks it due to not being experienced enough to control the car?

I see it coming in my crystal ball...mark my words

Darwin is rolling over in his grave.

 

[1fast97gsx]

Originally posted by AMS
Then someone posts that we dyno'd a car and he gained 40whp and then he broke a tranny after that and correlate that to being our fault also. How does me dyno'ing a car put blame on my shop when the drivetrain breaks!? Especially when the car is making 359whp and is front wheel drive? www.automotosports.com

oh ... I apologize for saying that I was actually trying to back you guys up, I must have made it unclear in my post. The guy that started the post actually PMed me about the problem my friend had and I said " It was in no way AMS' fault .. when you make power you break stuff " ... I was just trying to say you guys do a great job with your tuning and get amazing gains .. enough to break a trans within a matter of weeks. I wasn't saying it was your fault at all ... actually quite the opposite.

 

[AMS]

Sorry, actually I was unclear. I meant the orignal poster (slow99x) took your post and assumed blame on us. I understood what you said and thanks for the support.

-Martin

Originally posted by 1fast97gsx
oh ... I apologize for saying that I was actually trying to back you guys up, I must have made it unclear in my post. The guy that started the post actually PMed me about the problem my friend had and I said " It was in no way AMS' fault .. when you make power you break stuff " ... I was just trying to say you guys do a great job with your tuning and get amazing gains .. enough to break a trans within a matter of weeks. I wasn't saying it was your fault at all ... actually quite the opposite.

 

[1fast97gsx]

Originally posted by AMS
Sorry, actually I was unclear. I meant the orignal poster (slow99x) took your post and assumed blame on us. I understood what you said and thanks for the support.

-Martin

ok good just clearing things up ... I'm planning on coming into the shop in a few days so I'm just making sure someone doesn't snipe me as soon as I get out of the car or something :laugh:

 

[Vivid]

AMS is one of the top DSM shops out there. I have had nothing but great experiences with them. They do top notch work. Some people think they can beat the shit out of a car with double the hp and then turn it around and blame it on a shop.

Please sell your car and get out of this hobby. Breaking is apart of this game you ####ing idiot!

thank you that is all.

 

[gritsak]

i went with my friend when we trailored his CIVIC 6hrs up to AMS to get it tune..yeah, thats right driving 6hrs to take a civic to a primarily dsm shop to get it tuned. we had a great experience..martin took the extra time to troubleshoot some problems his car had and spent alot of time fine tuning non-wot (driveability), which alot of tuners overlook. seems to me ams is trying to resolve whatever issues you have with them, even though they dont appear to have anything to do with the actual work they did on the car. thats more then alot of shops will do.

 

[HighPSI TSi Guy]

as already said, they are some of the best and honest people in the business. i have dealt with them several times, some major purchases, some minor, and have had nothing but great experiences with them, they are great guys with good intentions, these guys are one of the very few places i would trust more than myself with my car. any time i have a question about something on my car when working on it, they are always willing to help me out whether i'm buying something from them or not, a great attitude that is hard to find in the business these days, and definitely deserving of my business whenever possible.

AMS