keltalon
Supporting VIP
- 3,474
- 960
- Jun 29, 2003
-
Luthersville Ga, Atlanta,
Georgia
Okay fellas I am in the middle of my new engine build and after mounting the turbo manifold to the car I noticed that it has a crack in one of my runners. So as you know the build comes to a halt until I can get this resolved. I contacted MAPerformance where I purchased the manifold and what a shocker. Response "Hi Kelvin,
Unfortunately this is a Manufacturer warranty issue and it works best if you contact them directly instead of me middle manning it. I can definitely help you out if needed and they aren't willing to help you directly but I ask that you try and contact them directly first and I would suggest providing them pictures to help speed along the process! I've attached your Sales Receipt from when you ordered the manifold from us!
ERL Contact Info:
Phone - 877-815-3434
Email - [email protected]
You can also go here and email them through their site - Contact ERL - Sport Compact
Therefore I contacted ERL and was told that since I welded a 2 bolt wastegate flange on the manifold it voids the warranty. So I sent Maperformance ERL reply here MAP lastest email to me. "Hi Kelvin,
I'm sorry that's unfortunate I wish I could help you out here but like I said we're not the manufacturer of the item and don't warranty it the warranty is through the manufacturer and it is fully their decision.
-Thanks,
Bill Tschida
Operations Manager
MAPerformance
763-545-3800 Ext 101
[email protected]
AIM: BillatMAP
I am very dissapointed haven't had the manifold 10 months and its toast. If they have informed me at the time of purchase or even in fine print when the manifold arrived not to weld any flanges onto it then I would have not welded the flange. I don't see how the flange being welded on the manifold cause one runner to crack? Most ERL manifolds that I have seen had a welded flange on it because the split collar is absolute crap. Guys use caution when going the ERL cast manifold route. This is a total bummer DAGGUMMITT! 550.00 down the drain
Unfortunately this is a Manufacturer warranty issue and it works best if you contact them directly instead of me middle manning it. I can definitely help you out if needed and they aren't willing to help you directly but I ask that you try and contact them directly first and I would suggest providing them pictures to help speed along the process! I've attached your Sales Receipt from when you ordered the manifold from us!
ERL Contact Info:
Phone - 877-815-3434
Email - [email protected]
You can also go here and email them through their site - Contact ERL - Sport Compact
Therefore I contacted ERL and was told that since I welded a 2 bolt wastegate flange on the manifold it voids the warranty. So I sent Maperformance ERL reply here MAP lastest email to me. "Hi Kelvin,
I'm sorry that's unfortunate I wish I could help you out here but like I said we're not the manufacturer of the item and don't warranty it the warranty is through the manufacturer and it is fully their decision.
-Thanks,
Bill Tschida
Operations Manager
MAPerformance
763-545-3800 Ext 101
[email protected]
AIM: BillatMAP
I am very dissapointed haven't had the manifold 10 months and its toast. If they have informed me at the time of purchase or even in fine print when the manifold arrived not to weld any flanges onto it then I would have not welded the flange. I don't see how the flange being welded on the manifold cause one runner to crack? Most ERL manifolds that I have seen had a welded flange on it because the split collar is absolute crap. Guys use caution when going the ERL cast manifold route. This is a total bummer DAGGUMMITT! 550.00 down the drain