Transfer case recall [ merged ]

[boostman]

All transfer case recall threads are merged here.

Does anybody have a number i can call to see if my cars had the recall done?thanks.

 

[AW4G63]

Originally posted by sweck
so can i bring a talon to a mitsu dealership? or where would i go?

Just bring a gun, Then you may be able to get it fixed free. And keep mentioning NTSAB or what ever it is. And tell them your cars very unsafe.

 

[herostar]

does this include the bearing in/on the transfer case that goes to the rear driveshaft?

 

[4g63tc]

they don't fix the transfer case they replace it with a brand new unit!

 

[boosted59]

Yeah I got a brand new one. Mine did lock up luckily I heard it whinnig and making noise when I turned sharp. I was in a parking lot when it really took a $hit. Start to let the clutch out and give it gas and the car stalled twice. Changed the trans in the parking lot and drive it home as a FWD with the drveshaft out. It sucks it feels like the clutch is slipping the whole time your driving. It took me 1.5 hrs to go 45 min home.

THE RECALL IS F-O-R-E-V-E-R and as many times as YOU NEED IT DONE! There is no limit a buddy of mine has the actual recall notice given to the dealership saying that the dealership WILL WARRANTY THE RECALL FOREVER (LIFETIME)

kyle

 

[GSX-MAN-IN-TX]

awhlie back I took mines to the dealership, and they said
that the recall had specificlly said it had to be leaking from
the t-fercase seal, and my t-fercase was not leaking from the seal but from somewhere else on the case. so they did not replace it.
this was back about may-june of this year.
can I go back and damn it to be replace right?
the dealership is in Texas.

 

[Dsmed]

Call the numbers I posted above and b!tch and b!tch, don't give up, they will give in and fix it.

 

[Doug99RS]

Actually, there are several options that the dealership has when addressing the transfer case recall. I've already posted the entire recall, the part that the dealership sees on our board, however, currently CarolinaDSM board is down. I'll sum it up here. They check it for fluid leaks from the transfer case and yoke. They check the fluid level, and they check for transfer case related noises while driving the vehicle. If there is noise or NO fluid in the t-case, they replace it. If there is fluid in it, no noise but it has leaks, they repair it. There is a repair kit, listed in the recall information, that is used to rebuild parts or all of the t-case I'm not sure which.
Like already stated... a recall is a recall for life. The parts are covered for the life of the vehicle. The coverage follows the vehicle not the owner. Meaning you can sell it 50 times it still is covered.

 

[EX-StealthTT]

Just wanted to let you guys know that I had my Tranfer case AND Output shaft replaced. It was not easy as the recall had been performed in '99 so Chrysler waived the repair (right or wrongly) and I had a local Dodge dealership look at it. After three weeks I had it back repaired as above (2 new shiny parts ). Your milage may vary as they said the output shaft failed which took out the T-case and were NOT going to fix it at first. I got REAL lucky.

Regards

 

[EHeye]

Could a bad transfer case make a whinny sound when de-accelerating, cause I had my car up on a hoist last night and noticed that it was leaking, could this be it.

 

[Doug99RS]

Yes, it is a possibility. A diagnosis it is not. But since the t-case has gears in it then any gear mis-alignment or wear can cause a noise on acceleration, deceleration and coasting.

 

[TurboSpoolinIns]

Soooooooo, I'm assuming not having the original transfer case on kind of avoids the whole deal? or do they not have a way of telling. The reason I say so is because I have a 22 spline tranny and transfer case on my originally 23 spine tranny'd/transfer case'd car.

 

[Doug99RS]

Well, if you have a different transfer case in it then the one they order to replace/repair yours probably won't work right??? I am not that familiar with the specific spline count of the tranny/transfer case. But I would assume that if you take a round part out, you don't put a square one back in.

 

[TurboSpoolinIns]

Originally posted by Doug99RS
Well, if you have a different transfer case in it then the one they order to replace/repair yours probably won't work right??? I am not that familiar with the specific spline count of the tranny/transfer case. But I would assume that if you take a round part out, you don't put a square one back in.

What kind of stupid comment is that? Especially from a person who probably doesn't have a transfer case on their n/t FWD car. I was basically wondering for PEOPLE WHO KNOW, if I had a transfer case AND tranny off a 90 (22 spline) on my 91 (23 spline), if the warranty would be voided, I wasn't looking for a dumbass comment.

 

[Doug99RS]

Originally posted by TurboSpoolinIns


What kind of stupid comment is that? Especially from a person who probably doesn't have a transfer case on their n/t FWD car. I was basically wondering for PEOPLE WHO KNOW, if I had a transfer case AND tranny off a 90 (22 spline) on my 91 (23 spline), if the warranty would be voided, I wasn't looking for a dumbass comment.

Well, I guess I could have made a more stupid comment. But since I am a smarter guy... I KNOW that all the NT's came FWD from the factory AND that the 2gnt's would require alot of redesigning to make awd.

How many recall repairs have you performed? I have done THOUSANDS. Who better to ask about a recall procedure than someone who does them every day? If there was anyone on this board who could give you the specifics of how a recall will or will not be covered, and actually back up that information with the technician/dealership's copy of the repair procedures for performing ANY recall, on ANY chrysler/eagle product then I would one of the few.

I made it quite clear that I do not know everything there is to know about these cars. I'm even less clear about the turbo/awd models. But every bit of information that I find useful and helpful... I share. When I think it's questionable then I make it very clear that I am not certain. Maybe you should do some more research on the people you bash and not the car they drive before you start opening your mouth.
Doug

 

[Doug99RS]

Furthermore here's this. This is cut and dry the wording that we, the dealership, read when performing the recall. Plain and simple the answer to your question is NO, you will not get any assistance from chrysler and here's why. When you order a part from chrysler, for this recall, the part is year model specific. While the replacement part for your newer model car may be listed, the replacement part for your vin number and year model, which is the only part chrysler will allow us to order, will not match the current configuration.

For those who didn't understand what I was saying and thought they could make me look like I don't know what I'm talking about... the 90 model transmission is the "Square" and requires a "Square" transfer case. The 91-96 Manual transmission is a the "Round" part and the corresponding transfer case is the "Round" one. 97 and 98 year models require yet a third design transfer case according to the recall. But since the squares and circles got some confused I won't even add a third object as an example.


Group: Recall Moderator
Posts: 656
Joined: May 2002 Posted: May 26 2002,12:06

--------------------------------------------------------------------------------
Note: Before attempting this recall, review VIP or Vehicle History Tab to verify that the recall applies to this vehicle and has not been completed.

Recal Notification
No. 780
July, 1998

To: All Chrysler-Plymouth and Jeep & Eagle Dealers.
Subject: Safety Recall #780 -- Transfer Case Oil Leak
Models: 1990 Through 1998 Model Year Eagle Talon TSi All Wheel Drive (BD/FJ24) Vehicles built Through February 2, 1998 (MDH 0202XX)

1992 Through 1994 Model Year Plymouth Laser RS All Wheel Drive (BD) Vehicles


The Transfer case on about 42,000 of the above listed vehicles, may develop an oil leak and/or have a low oil level. This could result in transfer caase bearing failure and wheel lockup. To correct this condition, the transfer case oil level must be checked and the transfer case driveshaft yoke must be inspected for leaks and repaired if necessary. In addition, the transfer case must be replaced if it exhibits abnormal noise or has no oil (Ignore normal gear noise such as a high pitch whine).

Important: Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to complete this recall service on those vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory, and should perform this recall on vehicles in for service as determined by using the DIAL VIP System.

Dealer Notification & Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Each dealer to whom involved vehicles were invoiced (or current dealer at the same street address) will receive a list of their involved vehicles. The Vehicle List is arranged in Vehicle Identification Number Sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.

Dial System Functions 53 and VIP
All involved vehicles will be entered to DIAL system functions 53 and VIP at the time of recall implementation for dealer inquiry as needed.

Function 53 provides involved dealers with an updated VIN list of incomplete vehicles. The customer name, address and phone number is listed if known. Completed vehicles are removed from Function 53 witin several days of repair claim submission. To use this system, Type "53" at the "Enter Function" prompt, then type "ORD780".

Parts
A. Driveshaft Yoke Packages:
Important: A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved. Additional parts may be ordered as needed to support customer demand.

Each involved dealer, to whom vehicles in the recall were invoiced (or the current dealer at the same street address) will receive enough Driveshaft Yoke Packages, Recall PN CCFE7801, to service about 10% of those vehicles.

Each parts package contains the following components:
Quantity Description
1 Driveshaft Yoke and Universal Joint
2 Universal Joint Journal Bearings
8 Snap Rings

B. Oil Level Gauge:
Each Chrysler-Plymouth and Jeep & Eagle dealer will be provided with ONE (1) Transfer Case Oil Level Gauge. The Gauge is enclosed with the dealer recall notification letter that was sent by first class mail to involved dealers. Additional Oil Level Guages, PN MR470416, may be ordered as necessary at dealer cost.

C. Transfer Case Assembly:
Important: Each vehicle should be inspected before a replacement transfer case is ordered. VERY FEW VEHICLES ARE EXPECTED TO REQUIRE TRANSFER CASE REPLACEMENT.

If the transfer case requires replacement as determined by the inspection procedure, dealers should order the appropriate transfer case listed below:

Model Year Transmission Part Number
1990 Manual MD743709
1991 through 1996 Automatic MD758203
Manual MD758205
1997 through 1998 Automatic MD748595
Manual MD748594

D. Transfer Case oil Seals/Gaskets:
If a transfer case oil seal or gasket must be replaced as determined by the inspection procedure (section A), dealers should order the appropriate part number listed below:

Oil Seal/Gasket Transaxle Part Number
Drain plug gasket All MD000312
Fill Plug Gasket All MF660036
Input Shaft Oil Seal Manual MD723202
Automatic MD731793
Output Shaft Oil Seal All MD701430
Case Upper Cover Gasket 1990 MD736349
1991- 1998 MD752981
Gear Case O-Ring All MF520414
Front Case Driveshaft Cover O-Ring All MD727944

Owner Notification and service scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first calss mail. They are requested to schedule appointments for this service with their dealers. A copy of the owner notification letter is attached.

Eclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.

Service Procedure:
A. Inspect Transfer Case:
1. Road test the vehicle to check for any abnormal noise or grinding sounds from the transfer case. If any abnormal noises or grinding sounds are heard, the transfer case must be replaced. (Ignore normal gear noise such as high pitch whine.)
2. Raise the vehicle on an appropriate hoist.
3. Remove the transfer case oil filler plug. Check the amount of oil in the transfer case by inserting the provided transfer case oil level gauge (PN MR470416) into the oil filler hole (figure 1)
-- If the transfer case oil level registers anywhere on the gauge, the oil level is sufficient, continue with step 5.
-- If the transfer case oil level does NOT register on the gauge, continue with step 4.
NOTE: If fill plug shows signs of leakage, replace the fill plug gasket.
4. For all vehicles with low oil levels: Remove the transfer case oil drain plug (Figure 2).
-- If oil runs out or drips continuosly, transfer case replacement is not required.
-- If NO OIL or only A FEW DROPS OF OIL come out, the transfer case must be replaced. Continue with Section B.
NOTE: If drain plug shows signs of leakage, replace the drain plug gasket.
5. Inspect the driveshaft yoke plug and front exhaust pipe (Figure 3) for signs of oil leakage. If signs of leakage from the yoke are evident, the driveshaft yoke must be replaced.
IMPORTANT: The driveshaft yoke MUST be replaced on ALL 1998 model year vehicles.
6. Inspect the transfer case for indications of any oil leakage. Any transfer case oil leak must be repaired.
7. -- If the driveshaft yoke, input and/or output shaft oil seal, and/or transfer case require replacement, continue with Section B.
-- If the transfer case oil leak is from a component that requires thansfer case disassembly (Case upper cover gasket, gear case O-ring, front case driveshaft cover O-ring or reseal case-to-extension housing), refer to the service manual for the repair procedure.
-- If the transfer case does NOT require replacement and there are no signs of oil leakage:
A. Reinstall the transfer case drain plug (if removed)
B. Fill the transfer case with hypoid gear oil (SAE 75W-85W GL-4 or higher) (Figure 2).
C. Install the transfer case oil filler plug.
D. Lower the vehicle and return it to the customer. No further action is required.

B. Driveshaft yoke, Input shaft Oil Seal, Output Shaft Oil Seal and/or Transfer Case Replacement:
NOTE: Refer to the service manual for other oil leak repair procedures that require transfer case disassembly.
1. Inscribe Mating marks on the differential companion flange and the flancge yoke (1995-1998 vehicles) or on the driveshaft c/v joint (1990-1994 vehicles) (figure 4)
2. Disconnect the driveshaft from the differential (1995-1998 vehicles) or disconnect the driveshaft c/v joint (1990-1994 vehicles) (figure 4)
3. For 1995-1998 vehicles, remove the heat shield from the front driveshaft support.
4. Remove the driveshaft support(s) and carefully remove the driveshaft.
5. FOR VEHICLES THAT REQUIRE DRIVESHAFT YOKE REPLACEMENT:
Note: Complete this step on ALL 1998 Model year vehicles and any prior model year vehicle that exhibited signs of leakage from the driveshaft yoke.
A. Remove the snap rings that secure the universal joint to the driveshaft (figure 5).
B. Using Special Tool MB990840 (Or equivalent), press the bearing journal out of one side of the driveshaft (figure 6).
C. Turn the driveshaft over and press out the opposite bearing journal.
D. Remove and discard the driveshaft yoke and universal joint.
E. Grease the driveshaft journals and the two supplied journal bearings with Mopar Multi-Purpose Grease or equivalent.
F. Install the provided driveshaft yoke and universal joint assembly on the driveshaft.
G. Press one of the supplied journal bearings into the opposite bearing journal until the snap ring groove is fully visible.
I. Install a snap ring into one of the driveshaft snap ring grooves.
J. Using a brass bar, press the universal joint from the other side until it contacts the snap ring.
K. Install a snap ring in the groove on the other side of the driveshaft.
IMPORTANT: bOTH SNAP RINGS MUST BE THE SAME SIZE (THICKNESS). fOUR (4) DIFFERENT THICKNESS SNAP RING PAIRS HAVE BEEN PROVIDED (1.28MM, 1.31 MM, 1.34 MM, 1.37 MM).
L. With a feeler guage measure the clearance between the snap ring and the journal bearing (figure 7). If the clearance is not between 0.01 mm - 0.03 mm, remove the snap rings and repeat Steps 5I-5K with the appropriate snap ring pair as necessary.
6. FOR VEHICLES THAT REQUIRE TRANSFER CASE OUTPUT SHAFT OIL SEAL REPLACEMENT:
NOTE: Only complete this step on vehicles that require transfer case replacement or on vehicles that exhibit signs of leakage from the output shaft seal.
A. Remove the output shaft oil seal from the transfer case.
B. Using special tools MD998822 and MD998812, press the new output shaft oil seal (PN MD701430) into the transfer case (figure 8)
7. FOR VEHICLES THAT REQUIRE TRANSFER CASE REPLACEMENT OR TRANSFER CASE INPUT SHAFT OIL SEAL REPLACEMENT:
NOTE: Only complete this step on vehicles that require transfer case replacement or on vehicles that exhibit signs of leakage from the input shaft seal.
A. Disconnect the front exhaust pipe from the turbocharger.
B. For 1990-1994 vehicles: disconnect the exhuast hanger just in front of the catalytic converter.
C. Remove the six (6) bolts that attach the transfer case to the transaxle (figure 9).
D Separate the transfer case from the transaxle (use a plastic hammer if necessary) and remove the transfer case from the transaxle by tilting the case downward.
E. FOR VEHICLES THAT REQUIRE TRANSFER CASE INPUT SHAFT OIL SEAL REPLACEMENT: Remove the transfer case input shaft oil seal and install a new input shaft oil seal (Manual -- PN MD723202 or automatic -- PN MD731793) using special tools MB998833 and MB990938 (figure 10). Lightly coat the new oil seal with the recommended gear oil.
F. Install the new transfer case assembly (or origianl transfer case with new input shaft oil seal). Tighten the six (6) attaching bolts to 52 ft-lbs (70 N M ) (Automatic transaxle) or 42 ft-lbs (57.5 N M) (manual Transaxle).
G. For 1990-1994 vehicles: Connect the fron exhaust hanger.
H. Connect the front exhaust pipe to the turbocharger. Tighten the attaching bolts to 36 ft-lbs (50 N M). Tighten the bracket bolt to 26 ft-lbs (35 N M)
8. Lightly coat the driveshaft yoke with the recommended gear oil, insert the driveshaft yoke into the transfer case and then install the center driveshaft supports.
9. Install the driveshaft by aligning the mating marks (figure 4) and then connecting the driveshaft to the differential (1995-1998 vehicles) or connecting the driveshaft C/V joint (1990-1994 vehicles). Tighten the driveshaft support and driveshaft-to-differential nuts to 22 ft-lbs (29 N M).
10. For 1995-1998 Vehicles: Install the heat shield on the front driveshaft support.
11. Reinstall the transfer case drain plug (if removed).
12. Fill the transfer case with hypoid gear oil (SAE 75W-85W GL-4 or higher)
13. Install the transfer case oil filler plug.
14. Lower the vehicle.

Completiong Reporting and Reimbursement:
Claims for vehicles which have been serviced must be submitted on the Dial System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.

Use one of the following labor operation numbers and time allowances:

Labor Operation Time
Number Allowance

Description Labor Op. No. Time
Inspect transfer case 21-78-01-81 0.3hrs

Inspect transfer case, replace 21-78-01-82 1.3hrs
driveshaft yoke

Inspect transfer case, replace 21-78-01-83 1.5hrs
transfer case and/or output
shaft seal

Inspect transfer case, replace 21-78-01-84 2.0hrs
driveshaft yoke and transfer case
or input shaft seal or input shaft
oil seal

Inspect transfer case and 21-78-01-85 2.1 hrs
disassemble transfer case to
replace upper cover gasket, gear
case O-ring, front case driveshaft
cover O-ring and/or reseal
case-to-extension housing

Inspect transfer case, replace 21-78-01-86 2.5hrs
driveshaft yoke and disassemble
transfer case to replace upper
cover gasket, gear case O-ring,
front case driveshaft cover O-ring
and/or reseal case-to-extension
housing

Edited by Doug99RS on --

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[kyanox]

I believe i have a defective transfer case covered under the recall. The only problem. I'm not the first owner??? Is the recall active for second or third owners?? Also, my overdrive has gone out, could this be the cause?

Please excuse me if i seem like a newbie, i just got this car and it's already giving me problems.

It's a 90 Eclipse GS

 

[90 AWD]

if its a GS Non Turbo (acording to the car under your name) then you dont have a Transfer case. Thats for AWD cars

 

[kyanox]

And again there is a stupid question . So the recall doesnt apply to automatic transmissions??

Thanks in advance.

 

[90 AWD]

no,


If you had an AWD vehicle and the T-case damaged the tranny then it might be covered under the recall.

 

[canzures]

I need help. I called two different dealerships here in Maryland and they both told me that my car which is a 96 GSX is not covered under the transfer case recall (is not included)....it is leaking oil.....what should I do...

 

[Doug99RS]

Call Mitsubishi of America with the VIN number, mileage and your problem with the car. Give them the names of the dealerships you called and the names of the people you talked with. Ask them to verify whether or not this recall applies to your vehicle. If they tell you it does then tell them to call the dealership and have them set up an appointment for you since you did not get any assistance from the dealerships.

Remember though , not all recalls that came out on a specific vehicle will apply to ALL of those vehicles produced. Some recalls only affect vehicles built at certain plants, during a certain time frame when a certain batch of parts were being used.

Also, since you say it's leaking then I'm assuming you can get under the car. Do that and take pictures BEFORE you take the car in for the inspection/repair/replacement of the transfer case. Taking pictures before will allow you to back up your case should they claim it's not leaking.
Doug

 

[canzures]

Originally posted by Doug99RS
Call Mitsubishi of America with the VIN number, mileage and your problem with the car. Give them the names of the dealerships you called and the names of the people you talked with. Ask them to verify whether or not this recall applies to your vehicle. If they tell you it does then tell them to call the dealership and have them set up an appointment for you since you did not get any assistance from the dealerships.

Remember though , not all recalls that came out on a specific vehicle will apply to ALL of those vehicles produced. Some recalls only affect vehicles built at certain plants, during a certain time frame when a certain batch of parts were being used.

Also, since you say it's leaking then I'm assuming you can get under the car. Do that and take pictures BEFORE you take the car in for the inspection/repair/replacement of the transfer case. Taking pictures before will allow you to back up your case should they claim it's not leaking.
Doug

thanks I'll try that...I hope it works

 

[Nuclear322]

This past July my transfer case leaked all its fluid with and it ceased up while I was driving. I had it replaced at a local shop for $1700 with out knowing about the recall. Is there anyway I could get a refund from the dealerships for the repair done although I didn't bring it to them when I had it repaired or am I out of luck???

 

[Doug99RS]

On repairs that are performed prior to the launch of a recall, people can sometimes be re-imbursed from the manufacturer itself. This is an area that I am not familiar with because the customer speaks directly with reps from the manufacturer and the dealership is left completely out of the loop. You can call Mitsu of America or Daimler-Chrysler for more information regarding re-imbursement for failed components that may be covered under a recall.
Doug

 

[TalonTsiAWD94]

I need help. Few days ago i started my car and notice a weird noise. At fisrt i was thinking it was a CV joint or something... but i didn't feel ne play in the boot. So i decided to drive it real slow home about 10 blocks home....

Thats when i notice that the sound, sounded like a metal grinding on metal . So naturaly i came here ... i found something that sounded like my problem... it was the transfer case recall... so i took it to the dealer today. And was told to call back in a few hours... So when i did... the serivce Dept. told me that they "think" its the speedometer cable hitting somthing while i drive. is this likely... the sounds was real bad.... idk if a cable could do this.... i looked for a tread that maybe said something... couldn't find nething....

So here i am... asking every one out there

1. Where is the speedometer cable?
2. Could it make a loud grinding noise like this?
3. Do u think the dealer is lieing to me?
4.They told me to leave the car there till Monday... so they could fully inspect it... u think this is buyin them time so they could just repair the recall? (n still charge me the $90 just for bringing it in?)

So I'm asking you guys please help me out with this... I'm only 17 years old.. so the dealer might of seen this as a chance to fool a "uneducated" customer.