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my broken engine story

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adidas5482

15+ Year Contributor
58
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Oct 14, 2004
bolingbrook, Illinois
Driving home from the auto show 2 weeks ago my 99 gst kept dying and making loud ticking noises. I immediatly took the car to the dealer and dropped it off. In the morning they called me and said the noise was rod knock and I needed a new short block. I then took the car to AMS for a second opinion. They too confirmed that the noise was rod knock due to a spun bearing. I agreed to let them install a new 99 short block 7 bolt motor. A little over a week later they were finished. I picked up my car with the bill totaling 5300 for the new short block, 2100 clutch and street tune. I took the car home and noticed that it wanted to die in between shifts. Once I pulled into my driveway and got out and heard the same dreaded noise that I heard the night of the auto show when my car first broke. I immediatly called AMS and they advised me to check the oil then bring the car in if the noise continues. After letting the car cool down I noticed the engine was about a quart low on oil. I topped it off and didn't drive the car for the rest of the night. The following morning I go outside to warm up my car and about 2 minutes after starting the car I hear the noise again! My car then limped to work while constantly stalling out. The moment I got to work I called up AMS again. They told me to stop driving the car and have it towed to them which is what I did. About 7 o clock they call me and say that I spun 2 balance shaft bearings and the block must have been defective from the factory. They then give me 2 options.

1. They will remove the balance shafts with their eliminator kit for free.
2. They can send the block back to mitsubishi and have it exchanged but they will still charge me labor again to take out and reinstall the block.

I asked them if it was a good idea to eliminate the balance shafts when they were working on my car and they advised me that it was not a good idea on this car. This is the reason I don't want to go with option 1.
Option 2 is also out of the question because I'm broke and didn't even have the $5300 let alone spend another $2000.
Basically I want to cry. I'm in school right now and just don't have the money for all this.
You guys can check out my mod list. Basically I have an evo 16g with all the supporting mods. The engine internals are all stock and Ams has done all the tuning on my car. I don't want any simpathy, just some advise on what I should do. I know my mom is very upset that I spent this much money (half of which I borrowed from her). She is going to call the shop tomorrow, but what do you guys think about the situation. I mean I drove the car for 10 miles and it broke....I don't care what kind of mods you have on a car, it should last more than 10 miles!
 
I was making a general statement. you are correct I cannot strike down the whole tree for a few bad apples. For that I appoligize. this just happens too often on here and it really stings us as a buisness.

I did read Tom's post and I see now how people are twisting this around. I assure you we are a very reputable shop and have very very experienced and qualified technicians. we are trying to take care of Tom the best that we can.

Eric
 
Hey next time, how about you Scan your recipet and post it on here, so the charges are shown and not everyone is so quick to flame. C'mon guys this isn't Honda! I'd like to think us fellow DSM'ers are like a community, but yet we are so out to get the next guy. Don't pass judment on things you think you know but really have no clue. AMS, is a reputable shop. I'm from Orange County CA originally and they are popularly known out there. Seriously thought guys $hit happens, tell me how many times you wiped you @ss perfectly on the first wipe? At least they are trying to help the kid out.
 
If the vendor bashing continues, vacations will be handed out.
 
Sorry to hear about the engine.

Let's take the customer services issues off the board.
 
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