Transfer case recall [ merged ]

[boostman]

All transfer case recall threads are merged here.

Does anybody have a number i can call to see if my cars had the recall done?thanks.

 

[boosted brandon]

does this recall count for the manual transmissions?? on the recall i read that it says automatic... and mine is locked up. would they have to replace it or what???

 

[Tarantula]

does this recall count for the manual transmissions?? on the recall i read that it says automatic... and mine is locked up. would they have to replace it or what???

Yes. Mine is Manual.

 

[boosted brandon]

ok thanks. what about if you have a lot of modifications done to the engine?? is it still covered??

 

[Tarantula]

ok thanks. what about if you have a lot of modifications done to the engine?? is it still covered??

My Engine is totally modified. Big Turbo, Cams the whole nine yards. Still gave me a brand new Yoke, Transfer case and labor for FREE.

 

[boosted brandon]

sweet!!! does it have to be on the car or can it be taken off?? right now it is off and the shaft from the transmission is stuck in it... would i get a new tranny also?? sorry if im asking a lot of question. i just want to be more informed when i go in

 

[Tarantula]

sweet!!! does it have to be on the car or can it be taken off?? right now it is off and the shaft from the transmission is stuck in it... would i get a new tranny also?? sorry if im asking a lot of question. i just want to be more informed when i go in

In order for the recall to take place, the car has to be brought in with everything attached. So that means if your car does not move, you will have to tow it to the shop. They have to inspect your car before giving you the ok. Its not gonna be easy but sticking to your guns will get you the results eventually. I'm not sure on the tranny being replaced. They have to prove it was caused by the faulty Transfer case.
Good luck.

 

[boosted brandon]

In order for the recall to take place, the car has to be brought in with everything attached. So that means if your car does not move, you will have to tow it to the shop. They have to inspect your car before giving you the ok. Its not gonna be easy but sticking to your guns will get you the results eventually. I'm not sure on the tranny being replaced. They have to prove it was caused by the faulty Transfer case.
Good luck.

ok thanks man

 

[ryguy86eklipse]

Brandon, I'm in the same boat as you are. A week ago I started hearing the same symptoms that others have described and took it to my local shop which told me my tranny is going bad, and the TCase is leaking. I'm going to start calling the dealer now and doing what I can. I've contacted Chryco and found that the recall service was completed in 98, but we'll see how this goes. Best of luck to you as well. I'll keep you all posted on my results.

 

[boosted brandon]

Brandon, I'm in the same boat as you are. A week ago I started hearing the same symptoms that others have described and took it to my local shop which told me my tranny is going bad, and the TCase is leaking. I'm going to start calling the dealer now and doing what I can. I've contacted Chryco and found that the recall service was completed in 98, but we'll see how this goes. Best of luck to you as well. I'll keep you all posted on my results.

that sux dude. i asked one of the techs at the local dealer near me and he said that they would replace it for me. im gonna wait til after i build my engine for my car before i take it in there and he was fine with that. but hope all goes well for u dude. if u really need to rebuild the tranny and have some money u can go to jackstransmissions.com and you can get any parts u need and u can get a whole kit for it and the gearing can allow ## car to run 200.xxmph at 8000. its bout 3000 for the full kit and spider and a few other things. good luck tho

 

[b00stedtalon2]

Mine locked up last night on me going 60MPH. Scary Stuff.

I have a problem though, my car is a 1995. My transmission and T-case is a 1997. I won't be able to get a 1997 T-case in return which sucks. I am going to take the T-case into the dealer with the recall information and tell them to replace it, using the Vin number off a old 98gsx. If they ask for the car, its in a damn collision shop for all they know, thanks to there transfer case locking up.

 

[Redfwdsm]

Before i got my car the kid who had it was driving down the road and the t case locked up throwing him intot he windshield i have that case can i get it replaced due to the recall?

 

[Tarantula]

Mine locked up last night on me going 60MPH. Scary Stuff.

I have a problem though, my car is a 1995. My transmission and T-case is a 1997. I won't be able to get a 1997 T-case in return which sucks. I am going to take the T-case into the dealer with the recall information and tell them to replace it, using the Vin number off a old 98gsx. If they ask for the car, its in a damn collision shop for all they know, thanks to there transfer case locking up.

Sorry but it does not work this way. They need the car with the Vin number in their shop. They will not just fix the T-case. Its the rules they have to follow. You are just plain out of luck.

 

[selser420]

Mine locked up last night on me going 60MPH. Scary Stuff.

I have a problem though, my car is a 1995. My transmission and T-case is a 1997. I won't be able to get a 1997 T-case in return which sucks. I am going to take the T-case into the dealer with the recall information and tell them to replace it, using the Vin number off a old 98gsx. If they ask for the car, its in a damn collision shop for all they know, thanks to there transfer case locking up.

Damn Scott, that sucks. FWIW, I took mine to Golling up on Tele and Sq. Lake and had a bit of a headache dealing with the service writer biatch. A call to Chrysler customer service straightened that out real quick and all was well......and free!!

 

[TimIacobucci]

I recently removed my transfer case to remove a leaking power steering rack and so I drained it and the transmission with plans to change the oil in both. Well about a teaspoon of oil came out of the transfer case.

Both the seals don't seem to be leaking specifically but the whole area is sort of generally wet from power steering fluid so it's hard to tell.

I was planning to open the case and look for wear and crap in the case and clean it up and reassemble and replace the seals and rtv the brass plug in the driveshaft yoke as outlined here Transfer case removal

If it is worn inside or even if it's not bad it has probably still been run for a bit with little to no oil in it which can't be good for business, should I slap it back together or might this fall under the federal safety recall for replacement?

Do I need to bring the entire car to a dealership to diagnose a leaking tcase and get it replaced or can I bring them the tcase by itself and swap it out? It seems like allot less work and bs for them to just swap me a new one but I have never dealt with dealerships and I can foresee them having issues with this.

Also if I do just put it back together the case just goes back together with rtv right? I don't see any gaskets in there.

What do you suggest? And is there anything specific that I should look for when I open the case up?

 

[gingerbredman00]

when I found out my explorer had a recall on it they made an appointment for me to drive up there and just drop the car off.
there is paperwork they have to submit proving the recall was fixed on your car
you will have to reinstall it and take it to them

 

[TimIacobucci]

when I found out my explorer had a recall on it they made an appointment for me to drive up there and just drop the car off.
there is paperwork they have to submit proving the recall was fixed on your car
you will have to reinstall it and take it to them

Thanks for the response. I figured it would be a problem. I am not trying to knock your recall advise but I would like it if someone who has had experience with this specific recall might chime in.

It would be a ton easier and make allot more sense to try and swap it out now rather than put it all back together just to drive to a dealer and make them reverse all the work I just did to bring it over there for no reason. I wish I had called them today but I didn't think the transfer case was gonna be that bad when I opened it. Just clean it out and slap it back together. Now I have to wait until monday to call to even find anything out.

Well I opened her up and the gears and all the bearings looked perfect accept for this one little thing.

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What do you guys think. Should I try and bring this to the dealer as is and get a replacement or what? There was no oil in it and one of the previous owners was driving around on it. I can't imagine how you could do that without it having leaked out somewhere. Is this not the exact safety recall issue? I am missing anything here?

 

[TimIacobucci]

In case anyone is interested or actually looks at this thread. I have called a local mitsubishi dealership based on other information I read about chrysler refering people to mitsu and the service rep there told me it was not a mitsubishi car and they could not do any work on it.

I asked why seeing as dsm was a JOINT venture between mistubishi and chrysler so both parties manufactured all the same cars with different badges. She did the uh uh repeat the same damn line she just told me. Useless.

Next, called a chrysler dealership. They actually ran min Vin #. Came up with NO outstanding recalls for this vehicle. I asked but this is an ongoing federal safety recall. I don't see how it could end like that when people are still driving the same cars with the same problem?

She did the Uh uh , repeat the same line, the database shows no recalls at this time, we can't do anything but help you to diagnose the problem. I said I already diagnosed the problem, the transfer case leaked the oil out because you engineered it poorly and now one of the bearings is trashed, I'm looking at it, it's pretty obvious I don't really need help with that.

She did the uh uh, repeat the same line. Damn I hate that. I heard you the first 2 times I'm not retarded you are the one that cannot process new information like a damn robot stuck in some kind of feedback loop.

Well she gave me the mopar customer service phone #. This doesn't look good.

Any suggestions or specific info or legal documentation on the recall I might be able to discuss with them?

Generally I would just fix it myself, and that is still what I have the strong urge to do when I encounter incompetence, I just circumvent it and do what I have to do to get stuff accomplished. But I seriously HATE repeating work that someone else did wrong and wasting time fixing other people's mistakes. This was an engineering error and the manufacturer is legally and technically liable for rectifying it. It really pisses me off they are trying to sweep this under the carpet after some years have passed and put it all back on me and my wallet. I had a poor opinion of dealerships and this experience has specifically confirmed that, I dearly hope the government stops giving them money and lets them suffer the consequences of their incompetence and greed. End rant.

 

[talon_42o]

When I got a new transfercase last year I went the the Chrysler dealer that used to be a eagle dealer. I said I wanted the inspection done for the recall they came back and said ok no problem we are ordering a new one free of charge it did take several months to get there but they didn't ask any questions. I did mention it was a safty recall and they said it was allready serviced but the same problem was happening.

 

[asexton6969]

As taken from Alldatapro.com

"Lockup of the transfer case can occur due to insufficient lubrication.

This condition can cause a loss of vehicle control, increasing the risk of a crash.

Dealers will inspect the vehicles for adequacy of the transfer case oil volume, transfer case oil leakage, and operational degradation of the transfer case mechanism. If oil volume is insufficient, the appropriate amount of oil will be added. If there is transfer case oil leakage, affected components will be replaced. If the transfer case shows operational degradation, the transfer case will be replaced.

Owner notification began July 6, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Chrysler at 1-800-992-1997. Also contact the National Highway Traffic Safety Administration's Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236)."

Hope that may help. Do try to call a few other Chrysler dealerships to see what answers you get. See if someone will cough up or not. Know what I mean? Good luck and oh not all dealerships are bad. I use to hate them when I was a teenager. Now I work at one..... also I am not sure if diassembling it yourself may have null and void the recall....never ran in to the problem but just be prepared for it. In all honesty, you've gone this far I would just buy the new bearing and race and be on my way.

 

[TimIacobucci]

As taken from Alldatapro.com

"Lockup of the transfer case can occur due to insufficient lubrication.

This condition can cause a loss of vehicle control, increasing the risk of a crash.

Dealers will inspect the vehicles for adequacy of the transfer case oil volume, transfer case oil leakage, and operational degradation of the transfer case mechanism. If oil volume is insufficient, the appropriate amount of oil will be added. If there is transfer case oil leakage, affected components will be replaced. If the transfer case shows operational degradation, the transfer case will be replaced.

Owner notification began July 6, 1998. Owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact Chrysler at 1-800-992-1997. Also contact the National Highway Traffic Safety Administration's Auto Safety Hotline at 1-888-DASH-2-DOT (1-888-327-4236)."

Hope that may help. Do try to call a few other Chrysler dealerships to see what answers you get. See if someone will cough up or not. Know what I mean? Good luck and oh not all dealerships are bad. I use to hate them when I was a teenager. Now I work at one..... also I am not sure if diassembling it yourself may have null and void the recall....never ran in to the problem but just be prepared for it. In all honesty, you've gone this far I would just buy the new bearing and race and be on my way.

Thanks for the info. I did try and call Chrysler customer service and the nhtsa hotline but both are not available until monday.

I did get more specific information regarding the recall at the nhtsa website and called the chrysler dealership back again and got a different rep that seemed more knowledgeable. He looked it up and said it had been done to this car in 98 and they would not do it again.

I told him the same problem had arisen despite it supposedly being fixed in the past so I was under the impression from the federal safety recall that it was still suppose to be repaired. He said I was wrong and that with the age of the vehicle it could simply be worn seals and normal wear and tear. He could be right about that also, I wasn't around to know the previous history of the car so I really can't say either way.

I've seen a few 22 spline tcases for $60-100 online. They aren't too heavy to cost a ton shipping I wouldn't think. Should I just get a new one?

Where can I even get new bearings for this if I did want to repair it? Also I don't have rebuild instructions as I don't yet have a real fsm, my crappy manual gives the standard cost and complexity beyond the range of home mechanic, go take it somewhere to be serviced. I believe new bearings could alter the gear contact and the preload may need to be reset I think with shimming. I don't have the info or the parts to do that right now. Any advice as to where I can find these parts and info at?

Or just try and get a new case?

Or continue to harass local chrysler dealerships?

 

[TimIacobucci]

Also I don't hate dealerships, or at least the people working there. I hardly really hate anything that much, it's mostly just people have different points of view and perspectives on things I realize.

I know there are decent people and well trained mechanics that work at these places, its just all the corporate crap between me and them that bothers me.

 

[toofast82]

I had one replaced a little over a year ago. You do have to bring the car to the dealer. The recall states specifically if there are any shavings in the fluid, or fluid level is below a certain level, The tcase must be replaced. If you search the net, you can find copies of the exact recall notice. Even if the rear tcase and front u-joint recall has been performed, its a safety issue, federally mandated recall. The dealer by me was kind of negative towards me at first, but once the guy read the recall notice and seen my shavings in the fluid, they fixed it no questions asked after that. The new tcase was so quiet!

 

[asexton6969]

All information is provided by Alldatapro.com hope this info wil inspire you to fix it yourself. Good luck.

"DISASSEMBLY

Remove cover and cover gasket.
Remove extension housing assembly and transfer case subassembly.
Remove spacer, O-ring and transfer case adapter subassembly.
Fig. 71 Extension Housing Assembly

SUBASSEMBLY SERVICE

EXTENSION HOUSING ASSEMBLY

Remove air breather.
Remove dust shield guard and oil seal from extension housing assembly.
Reverse procedure to assemble, noting the following:
Use oil seal installer MD998304 or equivalent when installing oil seal.
Prior to installing air breather, apply 3M Super Weather-strip No. 8001 or equivalent to air breather.
Fig. 72 Transfer Case Subassembly

Fig. 73 Checking Turning Drive Torque Of Drive Bevel Gear Assembly

TRANSFER CASE SUBASSEMBLY

Remove transfer cover.
Remove O-ring, spacer and outer race.
Remove drive bevel gear assembly, spacer and oil seal.
Reverse procedure to assemble, noting the following:
Use oil seal installer MD998323 or equivalent when installing oil seal.
Using preload socket tool No. MB990326 and side gear holding tool No. MB990900 or equivalents, check turning torque of the drive bevel gear assembly as shown. If turning torque is not within 1.23-1.81 lb-ft, adjust by installing new spacers. Select spacers of nearly same thickness on both sides.
Fig. 74 Transfer Case Adapter Subassembly

Fig. 75 Taper Roller Bearing Installation

Fig. 76 Checking Turning Drive Torque Of Driven Bevel Gear Assembly

TRANSFER CASE ADAPTER SUBASSEMBLY

Unstake locknut and using special spanner tool No. MB991013 or equivalent, remove locknut.
Using a press, remove driven gear bevel assembly.
Remove taper roller bearing, spacer, collar and outer races.
Reverse procedure to assemble, noting the following:
When installing taper roller bearing, use installer cap tool No. MD998812, installer tube tool No. MD998814 and installer adapter tool No. MD998820 or equivalent as shown.
Torque locknut to 102-115 lb-ft, then stake locknut at two places.
Using wrench adapter tool No. MD998806 and suitable torque wrench or equivalent, check turning torque of the driven bevel gear assembly as shown. If turning torque is not within 0.72-1.23 lb-ft, adjust with adjusting spacer.
Fig. 77 Taper Roller Bearings Removal From Drive Bevel Gear Assembly

Fig. 78 Taper Roller Bearings Installation On Drive Bevel Gear Assembly

DRIVE BEVEL GEAR ASSEMBLY

Using bearing removal tool No. MD998801 or equivalent, remove taper roller bearings and drive bevel gear as shown.
Using installer cap tool No. MD998812 and installer adapter tool No. MD998827 or equivalent, install taper roller bearing above drive bevel gear.
Using bearing installation tool No. MD998350 or equivalent, install taper roller bearing at opposite end drive bevel gear.
Fig. 79 Taper Roller Bearings Removal From Driven Bevel Gear Assembly

DRIVEN BEVEL GEAR ASSEMBLY

Using bearing removal tool No. MD998801 or equivalent, remove taper roller bearing from driven gear assembly.
Use collar to install taper roller bearing onto driven bevel gear."

 

[asexton6969]

In these next two pictures if you could tell me what numbers you need I should be able to get you a part number.

As seen on Alldatapro.com

 

[eclipse94turbo]

i tok mine to dodge about 6 months ago i have a 93 talon.i got a new transfercase and yoke only problem it took 6 weeks for them to get the parts and install them