Just got my RNR Exhaust!

[ViciousVendetta]

Yep so my 3inch 02 eliminator turbo back exhaust came in...

Pros: FAST delivery. I heard many horror stories about 3 month waits... Got it in less than 2 weeks, not bad. Decent price for the whole setup also. Im happy.

My one Con: SHITTY packjob. RNR has to know how UPS treats their packages. It came in a box that was too large for the 3 peices of exhaust that came in it, its was actually made up of two boxes that were taped together quite poorly, and had 1 small crappy peice of foam to cushion the muffler and pipes. Needless to say the hangers were all broken thru the box and the nice shiny muffler had two considerable sized dents on the bottom, with scratches all around.

Now that wont effect any power gains etc... But come on, if that had been hurt anymore it might have actually made holes in the muffler. When I spend $680 on a full nice exhaust system Id expect it to come in decent shape. The main damage is on the bottom of the muffler, but there will be visible scratches on the tip and outside of muffler.

Overall Im happy with the product, I cant wait to put it on. RNR offers a great system and I just wish they would take more care into using some proper packing procedures, like a decent box and more than 1 foot of foam. Im really weird about stuff like that so I might even end up buying a new muffler since the one it came with is so badly dinged... Thats my hangup though. So to those who have been thinking about it, buy the system, but dont expect it to come in perfect condition. If anyone has any more questions about the exhaust you can contact me at [email protected]

 

[leet]

If it's damaged, I would send it back.

 

[erc's_gsx]

If it's damaged, I would send it back.

agreed.. i wouldnt pay $680 to receive a dinged up exhaust! call RNR and tell them about the situation. answer this, why buy a new muffler because of a bad packaging job done by RNR? if anything, RNR should replace yours free of charge. now you wouldnt have to be pulling money out of your own pocket..

 

[midnght]

Last time I checked, we are paying for a NEW part or modification.

Call them and demand your exhaust be replaced at thier expense. You are the consumer not the victim.


If this sounds over the top, well, I am tired of hearing all the horror stories from these shops making money hand over fist and getting mad when someone expects the type of quality they deserve.

 

[92redman]

At least you got your whole exhaust, and promptly...
Mine came with small ding in the exhaust tip, but it took so rediculously long to only receive half my order, I wasn't about to send it back and wait another 4 months.
So if it only took two weeks the first time, send it back.

 

[out there]

i think some of these shops need to start charging for shipping if they intend to keep packaging items without lots of padding; that way they can spend an additional $15-20 on a hefty box with foam and packing peanuts

 

[Lordpaxin]

RNR charges for shipping, like 50$ or someting.

good luck getting replacement, you have to send yours back first, I have spent i know 4 monthes of waiting for replacement parts and shit with them,

I am waiting for replacement flanges for my 02 housinmg to fix a horrible exhaust leak, and ive mailed them back 2 tiomes and they say 'we already send it, did you not get it? well send another"