Pocket logger help

[wrcruz]

I have the version 2.02 pocket logger software with the Sony clie Sj33 Palm 0s4.0
My problem is that I can't log anything at all. I follow all the instructions on the web site about hooking up the cable with no success. I hook the plug to the diagnostic port and get power from an unused fuse board. Power on the board has been verified at 13.00 Volts. This is a two-piece cable and I was sure to check the connection between the two of then with no lock. The software has been register, so I have no problem with that. The message I get is (can’t start logging check for connection) or some thing like that. I think I have a defective cable but before I send it back, I want to make sure I don't have to do something else to the car to enable the port.
Thanks for your time
William
93 Laser RS FWD

 

[pneumo]

To check the connection, go to the View screen, look in the upper left corner, there should be a number showing the sample rate. With the logger disconected, it will show "0S/sec". With the car idling it should show about 57 S/sec.

 

[wrcruz]

with the car at idle it stays between 0s and 1s but that's it. when I press the go to start loggin is when I get the check for conection message.

 

[pneumo]

Yeah, that's not conected. Does your Palm support logging? I know there are some Palms that just don't work. There is a list on the Pocketlogger website, check it out.
Did you select any parameters to log? At the bottom of the screen is a wrench icon. Tap on that, and check off whatever parameters you want to see.

 

[wrcruz]

well it say's that is support it. The cable is for the SJ series and before i got it ,I sen then an e-mail and they told me it was compatible. That why I think is defective cable.