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There is a safety recall (meaning they have to replace the arm as many times as needed) on the 2G lower control arm ball joints, I just got mine done last month at Chrysler last month, two brand new control arms for free.
There is a safety recall (meaning they have to replace the arm as many times as needed) on the 2G lower control arm ball joints, I just got mine done last month at Chrysler last month, two brand new control arms for free.
Why would I lie about something like this. My driverside completely failed about 4 Saturdays ago and the wheel was clicking and became wobbly, got the car towed to the Chrysler parking lot (closed at the time), called Chrysler HQ number off the 1000 FAQ and verified because I was expecting trouble. Showed up at the dealership Monday mornning and sure enough the counter person tells me the recall was already done, I said I have checked with the HQ already and this is a safety recall and it will have to be done as long as the car is registered to be on the road. The guy turned and looked at his manager who had heard our conversation and he simply nodded his head without saying a word. Picked up the car two days later with 2 brand new lower control arms (both sides) without paying a single dime.
Why would I lie about something like this. My driverside completely failed about 4 Saturdays ago and the wheel was clicking and became wobbly, got the car towed to the Chrysler parking lot (closed at the time), called Chrysler HQ number off the 1000 FAQ and verified because I was expecting trouble. Showed up at the dealership Monday mornning and sure enough the counter person tells me the recall was already done, I said I have checked with the HQ already and this is a safety recall and it will have to be done as long as the car is registered to be on the road. The guy turned and looked at his manager who had heard our conversation and he simply nodded his head without saying a word. Picked up the car two days later with 2 brand new lower control arms (both sides) without paying a single dime.
Why would I lie about something like this.
I know what you meant by that, I was referring to this statement.
Stand your ground, "safety recall" means they're required to perform it as many times as it needs since they're replacing it with the same defective component.
There was no ball joint shown in the first picture so I don't know what you're asking, don't you have a service manual?
