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RTM Racing Still in Business

Posted by [email protected], Feb 22, 2021 at 3:51 PM

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  1. Paul@RTM

    [email protected] Supporting Vendor

    541
    94
    Joined Oct 24, 2012
    Hamilton, ON, Canada
    We're still in business.

    Our website is currently down due to some malware issues our provider detected at their end. They assure us the site will be up and running as soon as the problem is cleared. It's been a solid 24 hours since the issue was detected and we assumed it would have been corrected by now. But I suppose it's better that the problem be fixed correctly than quickly.

    In any case, rest assured that our website will be up and running as soon as it's able.

    For anyone with an outstanding order, we shipped all outstanding orders today (that were due to ship). So that part of our business was unaffected.

    We thank you for your patience.
     
    4Lurker4, dsmspick, SAKJR and 5 others like this.
  2. Ludachris

    Ludachris Founder & Zookeeper

    7,421
    1,720
    Joined Nov 12, 2001
    Newcastle, California
    That sucks Paul. Hope you guys get it cleared up without too much trouble. That's never fun.
     

    Street Build 10K  0

    1997 Eagle Talon TSi AWD (sold)
    manual · 2G DSM

    Road Race Build 8K  10  23

    1991 Mitsubishi Eclipse GSX
    435.0 whp · 399.2 lb/ft · 1G DSM
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  3. Paul@RTM

    [email protected] Supporting Vendor

    541
    94
    Joined Oct 24, 2012
    Hamilton, ON, Canada
    Our website is still "closed" but at least it no longer displays the very unappealing notice of "account suspended". We have the site back but chose to close the storefront since it seems we still have issues of some kind.

    As it happens, our official rtmracing email is still down at the moment but there's no reason you can't use my personal email: [email protected] if you need to contact us. Our phone number is still valid as well: 905-930-9701.

    In any case, we aren't really set up to take orders "manually". (We do not have the ability to take credit card information over the phone for example). There are ways around this: paying via paypal for example, but we'd prefer not to process orders manually. Unless it's some sort of emergency (like you have an engine fire and wish to purchase an extinguisher), we'd prefer to wait until our website is back up and running before processing orders.

    Thanks in advance for your patience.
     
  4. 1990TSIAWDTALON

    1990TSIAWDTALON Moderator

    7,211
    3,351
    Joined Nov 14, 2013
    Independence, Kansas
    Thanks for the update Paul, I know that I use your products and would be in a pinch sometimes if it weren't for you guys! :thumb:
    Marty
     

    Street Build 5K  31

    1992 Eagle Talon TSi AWD
    14.74 @ 117.04 · 1G DSM

    2K  15

    1990 Mitsubishi Eclipse GSX
    awd · manual · 1G DSM

    1K  18

    1967 Chevrolet Camaro RS
    rwd · automatic · Misc Vehicles

    Street Build 1K  7

    1998 Eagle Talon TSi
    fwd · manual · 2G DSM

    Street Build 7K  16  26

    1990 Eagle Talon TSi AWD
    13.620 @ 108.460 · 1G DSM
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  5. Paul@RTM

    [email protected] Supporting Vendor

    541
    94
    Joined Oct 24, 2012
    Hamilton, ON, Canada
    OK, the store is re-opened, at least for the moment. There was considerable damage done, and it took quite a while to get it all cleaned up and functioning properly again, but we think we are there.
    We ask that if you notice anything unusual or wrong with the store, please let us know.
    Our official email should be functioning: [email protected], but if for some reason it's down, use this one: [email protected]
    Our phone is: 905-930-9701.

    Thanks for your patience, and thanks for shopping at RTM Racing!
     
  6. NY 95 TSI AWD

    NY 95 TSI AWD Proven Member

    210
    32
    Joined Aug 15, 2008
    North West Florida, Florida
    Any word on if you guys are getting more of the 2g foil hood heat shields back in?
     

    900  0

    1995 Eagle Talon TSi AWD
    automatic · 2G DSM
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  7. Paul@RTM

    [email protected] Supporting Vendor

    541
    94
    Joined Oct 24, 2012
    Hamilton, ON, Canada
    It doesn't look good. It seems they're discontinued. We've still got the word out to our various Mitsu suppliers, but we aren't holding our breath.
     

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