EVLGSX
5+ Year Contributor
- 655
- 253
- Dec 7, 2017
-
Wallingford,
Connecticut
Hey guys- This has nothing to do with DSMs but I feel like you guys may be my best shot at figuring this out......
Ive got a fair amount of time into this strange problem, and have made zero progress.
I have a pretty nice Brother laser printer (MFC-L2740DW) which was a little on the expensive side. Ive had it for about 3 years now and it has always done the job.
Starting yesterday, it will not respond to any print commands. My PC tells me that the printer needs to be turned on in order to print.........its on.
Printer status : Offline
A google search "why is my printer offline" yielded hundreds of pages on "bringing a printer back online" and similar but it was all crap.
I wiped anything to do with the printer off my hard drive and reinstalled the drivers.......same results.
Printer is hardwired to PC via USB cord.
I was able to get the printer to actually print a useless error report through the touch screen on the printer itself, which I attached a photo of. So the printers ability to print is just fine, it just wont communicate. Tried both hardwire and wireless.......nothing.
Has anyone else ever experienced this? Its always worked great until this issue presented itself yesterday.
Ive got shipping labels I need to print, my daughters last few days of home school to get through, and Im always printing info to take to the shop with me........this sucks. For what I spent on this thing, I feel that I should not have to worry about a printer for at least 6-8 years......not 3.
Thank you guys for any input on this.
Ive got a fair amount of time into this strange problem, and have made zero progress.
I have a pretty nice Brother laser printer (MFC-L2740DW) which was a little on the expensive side. Ive had it for about 3 years now and it has always done the job.
Starting yesterday, it will not respond to any print commands. My PC tells me that the printer needs to be turned on in order to print.........its on.
Printer status : Offline
A google search "why is my printer offline" yielded hundreds of pages on "bringing a printer back online" and similar but it was all crap.
I wiped anything to do with the printer off my hard drive and reinstalled the drivers.......same results.
Printer is hardwired to PC via USB cord.
I was able to get the printer to actually print a useless error report through the touch screen on the printer itself, which I attached a photo of. So the printers ability to print is just fine, it just wont communicate. Tried both hardwire and wireless.......nothing.
Has anyone else ever experienced this? Its always worked great until this issue presented itself yesterday.
Ive got shipping labels I need to print, my daughters last few days of home school to get through, and Im always printing info to take to the shop with me........this sucks. For what I spent on this thing, I feel that I should not have to worry about a printer for at least 6-8 years......not 3.
Thank you guys for any input on this.