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Horrible experience with Steve Kinsinger and S&A Performance

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GeoffreywithaJ

Probationary Member
19
0
Jun 1, 2020
Torrance, California
Bought this car from Steve Kinsinger and S&A Performance https://www.dsmtuners.com/threads/97-awd-tsi-fully-built.526293/#post-153745122

I have to say the experience so far has been horrendous. He was very approachable over the phone, calling, sending pictures, reassuring, before the sale. Once i sent him the money, that all went out the window. He tells me things will be done a certain time, will call me, will send me an agreement, etc... and then flakes on me and when he does call he's very short on the phone, and upset with me for bothering him!

I'm still waiting on the solution to this transaction, the car is supposed to be delivered to my by June 19 but he has yet to show me the finished product, sparingly replies to texts, and don't even try to get him on the phone... he does not pick up. I wonder if this is how he treats all his customers... Please spread the word, I told Steve I'm buying this to help me a bit with my depression stemming from a stroke and end stage renal failure, and this experience is truly messing with me.
 
Bought this car from Steve Kinsinger and S&A Performance https://www.dsmtuners.com/threads/97-awd-tsi-fully-built.526293/#post-153745122

I have to say the experience so far has been horrendous. He was very approachable over the phone, calling, sending pictures, reassuring, before the sale. Once i sent him the money, that all went out the window. He tells me things will be done a certain time, will call me, will send me an agreement, etc... and then flakes on me and when he does call he's very short on the phone, and upset with me for bothering him!

I'm still waiting on the solution to this transaction, the car is supposed to be delivered to my by June 19 but he has yet to show me the finished product, sparingly replies to texts, and don't even try to get him on the phone... he does not pick up. I wonder if this is how he treats all his customers... Please spread the word, I told Steve I'm buying this to help me a bit with my depression stemming from a stroke and end stage renal failure, and this experience is truly messing with me.


Update, got a text today when I asked again how we were going to handle titling, " Wednesday 3pm Eastern".
 
Hopefully everything gets straightened out, you'd think after receiving a large payment he would be motivated to get your car over to you asap. We don't know his side of the story or haven't seen any of the communication between you, so can't really spread the word without knowing both sides. We don't want to ruin his reputation when in reality it wasn't all his fault.

Also at the top of the classifieds listings there is a warning message to take caution when buying from Probationary Members.

But anyways welcome and hope to see your build profile and interest with the car soon!
 
I should have thought about that and thank you for the welcome. I'll see how communication goes on Wednesday if any and then will post up my texts with him. They'll mostly be one sided with me talking but it will atleast give a better picture into things.
 
I don't know what exactly your case with the guy is and we can't judge him without a hearing. but if I were you, I wouldn't do business with him. He has been kinda famous in a bad way on some facebook dsm communities. You are not the only one who is dealing with him. I have seen that several people reporting about him. I don't personally know who he is, but in general, there is no smoke without fire.
Really hope your case wouldn't go complicated.
 
it is how it is now, i already paid him 5700 because maybe i'm an idiot and too trusting. I would hope he delivers. He said we'd talk about titling on Wednesday at 3pm eastern.
 
Texts
 

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He is my correspondence with the guy through texts. Needless to say no returned calls, doesn't call when he says he will, im st a loss for what to do at this point ..
 

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So you bought a car and also paid him to do work? What is he doing? Unfortunately this is how a lot of people in the car industry are. They promise big, produce small. Funny how that happens after the money changed hands. As Hunter S. Thompson said, America is a nation of 300 million used car salesman.
 
Car buying 101, never send money without a bill of sale. It's possible that a car could come out of the end of this, but you have no legally binding document stating what you paid for... Hell, you don't even have a VIN. I feel for you, but at the same time, you should have never sent money.
 
just spoke to him, he is slated to come to Ca around June 9 with my car. I am waiting on pictures agreement and VIN still.
 
I will get a video tomorrow of the car, vin, and discuss other items tomorrow per Steve.
 
So as I said, we spoke yesterday, he says he'd provide the vin today and provide a video walk through at 12-1 est. I call and text... and he says he's on his way to car around 1:15 est. An hour later still nothing, he then calls me and says one of my friends (I sent the funds through zelle, but he wanted money sooner than later and zelle has limits on transactions to new added recipients, so I had a friend send the rest for me) has his account flagged for fraud and now his account is frozen. He says he's pissed, bank is calling he'll call me back. It's now 1:23 Pst 4:23 est, he's not returning any of my calls or texts.
 

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so i try to call one of the numbers he's been calling me on and it goes straight to VM. His other number/shop number just rings. So frustrating at this point and not sure what to do.
 
Wow....
 

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I mean... Can you blame him? If what he's saying is true, and your friend caused his accounts to be locked and/or closed, if I were in his shoes I'd be furious too. Not only has he put up with the nagging girlfriend routine over the past month, with your constant back and forth of "I want it/I want to pull out of the deal" and calling/texting non-stop, but now you've cost him financially.

I've never dealt with the guy or his shop, but from the outside looking in on this one, yeah.. can't blame him one bit.
 
This man knows I suffer from depression due to a stroke in 2017, attempts suicide in 2018, divorce, and am currently dealing with end stage kidney failure. He said he felt bad for me and wanted to help me.... This is what I've walked into.
 

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The guy hasn't given me a single bit of info .. I only threatened to pull out after talking to 2 other members of the dsm community who aimed he scammed them... He has 5700 and has yet to provide something as simple as a VIN number.
 
This man knows I suffer from depression due to a stroke in 2017, attempts suicide in 2018, divorce, and am currently dealing with end stage kidney failure. He said he felt bad for me and wanted to help me.... This is what I've walked into.

None of that matters in a business transaction. Everyone has issues, some more than others, that's just life.

You sent money to purchase a car without a bill of sale. Mistake number 1.

You agreed on a set delivery date, and while he may not have been sending updates as often as you would like, that date has not yet passed and you continue to hound him like a psycho clingy girlfriend. Mistake number 2.

Your friend just cost him financially by freezing his bank accounts. Mistake number 3.

Learn from these mistakes, get your money back, and move on.
 
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