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Is DSMGraveyard normally THIS pathetic?

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LaserRSTAWD

Probationary Member
25
0
Apr 27, 2006
Kokomo, Indiana
So on 9-30-13, I ordered a set of shifter cables from DSM Graveyard. Their site said that they are a special order item, and would take 3-5 to ship. So after 5 FULL bussiness days it still says "processing", so I emailed them. Got an automated response, saying that they are happy I am a customer and that they will get back with me, blaa blaa blaa.....so after 8 business days, I sent another with no reply, and then I called them. They stated that I would be on VIP status, and they would ship the second they got them in. THEN I got an email at 11 pm saying that they were recently a victim of fraud and that they have been experiencing longer than normal processing times. So after 11 business days, I email them AGAIN, this time very disgruntled, and no reply. Here it is now, a FULL 14 business days, nothing from them, STILL says processing. The money came out of my checking account that very day, and I am SOOOOOO pissed at them, they cant even let me know what is going on, cant reply to an email, and basically blow me off when I call. I am wondering if anyone else has these issues with them, because they are one of the worst companies I have ever encountered, it has been almost 3 full weeks and they still have not shipped my cables, I wish there was someone I could report them to, I am very vindictive when someone f***s with me and I havent had the courtacy of a reach around. I guess I mainly posted this to ask if anyone else has had the worse customer service in the world from this site or if its just me., and i guess I just need to vent because they are only like 4 hours away and I am half tempted drive there so they have to look me in the eyes when they lie to me. Also my car has been sitting this whole time because of the broken shifter cable, therefore I cannot even drive my eclipse, so I am BEYOND pissed
 
Have you read the reviews on the graveyard, that would tell you everything you need to know, and you would understand your problem much easier.
 
Why not just post in the Classifieds section as there are many people parting out DSM's.

They are by far the worst company to order from. Someone needs to put them out of business some way or another.
 
Yea I quit ordering items from them like 2 years ago because I kept getting the wrong stuff. I ordered a SMIC kit and the upic pipe was for a galant and the bov flange was right where the air filter sat and I kept getting 2g parts such as oil return lines blah blah...basically they are junk and nobody that has an IQ above 0 should order from them.
 
Ordered a set of NPR 2g pistons from them over 2 months ago... STILL NOT HERE. Theres always some reason they haven't been able to ship them. :banghead: :beatentodeath:I can't say I'll order from them again..
 
I noticed your from Kokomo. I order from either Extremepsi like everybody else or call Allen at Strictly Import Motorsports out of Kalamazoo, Michigan. They always hook me up fast!
 
DO NOT, i repeat DO NOT order from dsmgraveyard. Not only do their ship times suck, they plain out don't answer emails or phone calls. I had to call my bank and dispute a charge to cancel my order. Yes, it got that bad and took that long. they STILL have no even emailed me or anything.

This needs to be a sticky on the forum, seriously. Mods make it happen. Help people from getting ripped off. DO NOT ORDER FROM DSMGRAVEYARD.
 
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