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    CLEAR YOUR BROWSER COOKIES! More info about this can be found here. If you still have trouble after clearing your browser's cookies and cache, reply to that thread and tell us what browser you're using and what device you're using.

Trouble Logging in? Clear Your Browser's Cookies

Posted by Ludachris, Jul 11, 2018

Please Support Jackson Auto Machine
  1. Ludachris

    Ludachris Founder & Zookeeper

    3,424
    394
    Joined Nov 12, 2001
    Roseville, California
    As of July 11th, we installed a feature on the server that is meant to help increase page loading speed. Unfortunately, it might cause issues for some people who try to login to the site. If you try logging in and when you submit the page just reloads and you are still not logged in, try clearing your browser's cookies. For instructions on how to do that, you will need to know which browser you're using and do a Google search for that browser. For example, most iPhone users use Safari - just Google "clear cookies in Safari".

    Once you clear your cookies you should be able to login to the site. If you clear your cookies and still have an issue logging in - meaning, you try logging in and when the page reloads, you're still not logged in - chances are your cookies didn't completely clear. Below are links to pages that explain how to clear cookies/cache, and also links to cookie/cache clearing apps that can be installed if doing it manually doesn't fix it:

    For Windows:
    https://www.digitaltrends.com/computing/how-to-delete-cookies/
    https://www.ccleaner.com/ccleaner/download

    Mac:
    https://kb.wisc.edu/helpdesk/page.php?id=45060
    https://www.ccleaner.com/ccleaner-mac

    For iPhone:
    https://www.digitaltrends.com/mobil...wsing-history-on-an-iphone-or-android-device/
    http://www.bestiphonecleaner.com/

    For Android:
    https://www.wikihow.tech/Delete-History-on-Android-Device
    https://fossbytes.com/best-android-cleaner-apps/
     

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    Last edited: Jul 20, 2018
    My DSM:
    1997 Eagle Talon TSi AWD (sold)

    Street Build

    16g   manual
    1991 Mitsubishi Eclipse GSX

    Road Race Build

    12.450 @ MPH
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  2. jakk220

    jakk220 Proven Member

    1,061
    169
    Joined Nov 13, 2010
    Akron, Ohio
    It's worth noting that for Android mobile phones (at least mine anyways) I had to change the time frame selection to "All time" and then clear the site data and cache for DSMtuners to get it to finally start working again.

    The time frame selection can be seen in this photo at near top of the screen. By default it says "last hour"
    Screenshot_20180717-010906.png
     
    My DSM:
    1997 Eagle Talon N/T (sold)

    Autocross Build

      manual
    1993 Mitsubishi Eclipse GSX

    Street Build

    16g   manual
    Loading...
  3. Ludachris

    Ludachris Founder & Zookeeper

    3,424
    394
    Joined Nov 12, 2001
    Roseville, California
    Thanks for sharing this, good to know.

    We're using what's called a Content Delivery Network (CDN) now to help deliver content to users faster depending on where they're at. It's a very common feature these days that I finally got around to setting up for the site. It should speed up page load time quite a bit. But it will also take a bit to work out some kinks.
     
    My DSM:
    1997 Eagle Talon TSi AWD (sold)

    Street Build

    16g   manual
    1991 Mitsubishi Eclipse GSX

    Road Race Build

    12.450 @ MPH
    Loading...
  4. jakk220

    jakk220 Proven Member

    1,061
    169
    Joined Nov 13, 2010
    Akron, Ohio
    No problem! And that is interesting. I'm sure once the links are worked out it will be worth it!

    I was having some issues last night after I posted this getting "you must be logged in to do that" errors while I was signed in and then being logged out shortly after. Then it went back to the not logging in again. I cleared the cookies again and so far so good. Maybe it was just a fluke.
     
    My DSM:
    1997 Eagle Talon N/T (sold)

    Autocross Build

      manual
    1993 Mitsubishi Eclipse GSX

    Street Build

    16g   manual
    Loading...
  5. Dsm panda

    Dsm panda Proven Member

    144
    29
    Joined Dec 8, 2017
    Franklin, Wisconsin
    I had an issue last night where anytime I load a page I was signed out seems to have stoped now though. I did nothing to fix it. Just thought I'd mention it.
     
    My DSM:
    1991 Eagle Talon TSi

    327 whp   307 lb/ft
    1990 Plymouth Laser RS Turbo

    Street Build

      manual
    Loading...
  6. jakk220

    jakk220 Proven Member

    1,061
    169
    Joined Nov 13, 2010
    Akron, Ohio


    This was happening to me as well. I am also having trouble logging in again. Clearing the cache and site data was only a temporary fix. And it does not seem to work everytime. I currently can not get signed in from mobile at all. Switching to desktop site does not work either.
     
    My DSM:
    1997 Eagle Talon N/T (sold)

    Autocross Build

      manual
    1993 Mitsubishi Eclipse GSX

    Street Build

    16g   manual
    Loading...
  7. Ludachris

    Ludachris Founder & Zookeeper

    3,424
    394
    Joined Nov 12, 2001
    Roseville, California
    I don't know for sure, but it could be the work being done on the server. We're still working through issues with RAM and MySQL crashes. It might be affecting the login issues as well. Hope to report good new soon on that being wrapped up for the time being.
     
    My DSM:
    1997 Eagle Talon TSi AWD (sold)

    Street Build

    16g   manual
    1991 Mitsubishi Eclipse GSX

    Road Race Build

    12.450 @ MPH
    Loading...
  8. Ludachris

    Ludachris Founder & Zookeeper

    3,424
    394
    Joined Nov 12, 2001
    Roseville, California
    My DSM:
    1997 Eagle Talon TSi AWD (sold)

    Street Build

    16g   manual
    1991 Mitsubishi Eclipse GSX

    Road Race Build

    12.450 @ MPH
    Loading...
  9. steve

    steve DSM Wiseman

    12,575
    428
    Joined Feb 3, 2002
    St. Charles, Illinois
    For what it's worth, I get nowhere clearing my cache and cookies but if I connect over https the site remembers me. Sadly many internal links are via http and those leave me logged out.
     
    My DSM:
    Loading...
  10. Ludachris

    Ludachris Founder & Zookeeper

    3,424
    394
    Joined Nov 12, 2001
    Roseville, California
    Phone or desktop Steve? And did you try that tool I linked to above?
     
    My DSM:
    1997 Eagle Talon TSi AWD (sold)

    Street Build

    16g   manual
    1991 Mitsubishi Eclipse GSX

    Road Race Build

    12.450 @ MPH
    Loading...
  11. steve

    steve DSM Wiseman

    12,575
    428
    Joined Feb 3, 2002
    St. Charles, Illinois
    Firefox desktop
     
    My DSM:
    Loading...
  12. 91 GSX

    91 GSX Proven Member

    80
    8
    Joined Jul 2, 2006
    Evansport, Ohio
    I commented on the thread started a couple of days prior to this one about having problems with the "stay logged in" option. I expressed to the O.P. of the other thread how I was also experiencing the same problem as of late. A couple/few days later, the stay logged in function started working for me again without clearing my cookies.

    I have hardly ever had problems with this site on my desktop/laptop even during times many other users have troubles. Anyways, I'm wondering if the "stay logged in" function stopped working for me briefly on my laptop because I accessed the site (logged in) on my cellphone while at work, which I rarely rarely ever do. Is that a possibility?
     
  13. Ludachris

    Ludachris Founder & Zookeeper

    3,424
    394
    Joined Nov 12, 2001
    Roseville, California
    Quite possibly, yes - but we also started using something called a CDN (content delivery network) to help speed page loads, which can also affect cookies and logging in.
     
    My DSM:
    1997 Eagle Talon TSi AWD (sold)

    Street Build

    16g   manual
    1991 Mitsubishi Eclipse GSX

    Road Race Build

    12.450 @ MPH
    Loading...
  14. Ludachris

    Ludachris Founder & Zookeeper

    3,424
    394
    Joined Nov 12, 2001
    Roseville, California
    My DSM:
    1997 Eagle Talon TSi AWD (sold)

    Street Build

    16g   manual
    1991 Mitsubishi Eclipse GSX

    Road Race Build

    12.450 @ MPH
    Loading...
  15. steve

    steve DSM Wiseman

    12,575
    428
    Joined Feb 3, 2002
    St. Charles, Illinois
    I cleared the cache yet again and it seems to be working ATM. I'll let you know if it starts misbehaving again.
     
    My DSM:
    Loading...
  16. buddahboost

    buddahboost Proven Member

    276
    33
    Joined Aug 15, 2007
    CHICAGO HEIGHTS, Illinois
    Cleared my cookies some weeks ago and now its doing the "problem" again

    Went incognito cause i couldn't log back in after clearing cookies and stuff
     
  17. Ludachris

    Ludachris Founder & Zookeeper

    3,424
    394
    Joined Nov 12, 2001
    Roseville, California
    My DSM:
    1997 Eagle Talon TSi AWD (sold)

    Street Build

    16g   manual
    1991 Mitsubishi Eclipse GSX

    Road Race Build

    12.450 @ MPH
    Loading...
  18. buddahboost

    buddahboost Proven Member

    276
    33
    Joined Aug 15, 2007
    CHICAGO HEIGHTS, Illinois
    Im on my cell, using chrome..can't open to install
     
  19. cheapracer

    cheapracer Proven Member

    54
    5
    Joined Apr 11, 2012
    west richland, Washington
    When I logged in, minutes ago, I was immediately sent to this address.
    I added a space before net

    https://go. net-dg50.stream/claim/yt/index-2o-en-azwal.html?region=California&td=deadpixelgames.com&brand=Lenovo&model=Moto%20G%20%285S%29%20Plus&cep=zNOtIETTEIENDovhfk-4DgMmkfD8o66bPZZIJzQPZwjv1oJs6C8OsszgzwsL9n260_pr8CIO-vBHPYUXTplSZ1dnqLkK__tkDsd7fytuDtM8BBIPk5RliKHdZzPnO3uzydgNWhMFWjz6Pz91PbX_I6wLcLOVi_I-03FmqQlxiZyIbYdnA8iczW4CNdpNd7yJeZCuMc21KnTQq1dYGvGaRfi1PS-2M0jyK35k1RML24YzcEGbbbWUWI2UiUjrgzpVdf11Mz3EaJ7g-fPLQlKvZ6DqJINkCkqSU1KWdr6Wkf3CUUtwH80DWMEdpH3JM14Z_vrH5ucChT6Dk5r1nr1dQpx_ER628oyMhc1rcDfHIT4HyJVZwmLRnN5EmqAdcx4RRshM5_neCOQnRy3h04hv-IREZ9UDnfy9SDPpk9xexlNTrA01IoNvk3cFJ2W6vB2Z#
     
    My DSM:
    cheapracer 1991 Mitsubishi Eclipse GSX

    Street Build

      manual
    Loading...
  20. Ludachris

    Ludachris Founder & Zookeeper

    3,424
    394
    Joined Nov 12, 2001
    Roseville, California
    Was this on a phone? I know that I've experienced this on some sites. Try clearing cookies for the site completely in the browser, and if that doesn't work, using a cache cleaning app.

    For Windows:
    https://www.digitaltrends.com/computing/how-to-delete-cookies/
    https://www.ccleaner.com/ccleaner/download

    Mac:
    https://kb.wisc.edu/helpdesk/page.php?id=45060
    https://www.ccleaner.com/ccleaner-mac

    For iPhone:
    https://www.digitaltrends.com/mobil...wsing-history-on-an-iphone-or-android-device/
    http://www.bestiphonecleaner.com/

    For Android:
    https://www.wikihow.tech/Delete-History-on-Android-Device
    https://fossbytes.com/best-android-cleaner-apps/
     
    My DSM:
    1997 Eagle Talon TSi AWD (sold)

    Street Build

    16g   manual
    1991 Mitsubishi Eclipse GSX

    Road Race Build

    12.450 @ MPH
    Loading...
  21. cheapracer

    cheapracer Proven Member

    54
    5
    Joined Apr 11, 2012
    west richland, Washington
    This is on my phone. It's a moto G series running Android. I cleared cookies and the behavior did not repeat.
     
    My DSM:
    cheapracer 1991 Mitsubishi Eclipse GSX

    Street Build

      manual
    Loading...

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