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go to system properties -> device manager (how to get to that varies from win95-xp)
look under ports and then properties for your com ports
if you have one its usually com 1 and if you have two its usually (duh) 1 and 2
that error msg suggests to me that you of course aren't getting connection between the serial and the computer since its saying unknow port, rather then the serial port not talking to the dsmlink
I would check in your BIOS to make sure the serial port is indeed enabled and then make sure you have updated drivers for your motherboard.
steps to do the more advanced things are something that isn't easily done without knowing specifc info about your machine. if you are still having problems after checking this please tell me your operating system and your computer model at the very least.
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